Product Development Director - Evernorth Behavioral Health - Hybrid

Job Description

As one of the leaders of Evernorth Behavioral Health’s Product Team, you will manage a team of product managers focused on transforming solutions and advancing Behavioral Care across all 50 states and across all lines of business.  We are seeking a Product expert who has managed the full product delivery lifecycle excels at leading people and someone who is passionate about behavioral health transformation.   The Director of Product Development will help shape and define the Behavioral Health product strategy for Evernorth Health Services and position products to perform at scale.  This role will work closely with the Evernorth Growth team to support sales, sales enablement and ultimately drive revenue growth for Evernorth.

This is an opportunity to be part of building something transformational, backed with the stability and scalability of a Fortune 15 company.  A curiosity led team, we fall in love with the problem that needs solving and collaborate with our product design experts, service and delivery team, provider solutions leaders and technology engineers to create industry leading and award-winning solutions. Our entrepreneurial spirit pushes us to dream big, but we also hold ourselves accountable with objectives and key results. Our belief is we have the right to win only when we advance solutions centered around our members, providers, clients, and employees.  With our tech enabled and human centered design approach and our deep data insights across medical, pharmacy and behavioral we are differentiated to solve complex challenges and accelerate industry leading product performance.

This is a highly strategic role that requires a mix of consumer centricity, strategic thinking, communication, and leadership skills.  We are seeking a leader with a high sense of urgency and the ability to partner

 Cross-functionally in a matrixed environment to accelerate growth in behavioral health. This role will report directly to the Head of Product for Evernorth Behavioral Health and lead a team of product managers. 

You will make an impact by:

• Defining the vision for Evernorth Health Products and serving as the point person to define product goals, multi-year roadmaps centered around a deep understanding of the Behavioral Health landscape and advance disruptive solutions

• Leveraging your financial acumen to creating and manage profitable products; the ability to develop and manage Key Performance Indicators is required

• Ensuring products are appropriately positioned toward the highest impact of growth, documented to advance clarity of product features inclusive of member and provider experience and socialized with matrix partners

• Developing and maintaining a competitive market view on Evernorth behavioral offerings and crafting strategies to maintain market leadership

• Serving as the product expert internally and externally to advance industry leading solutions across Evernorth, while leveraging the company’s innovative and comprehensive data analytics, expertise and solutions

• Leading the charge in continuously discovering and validating customer problems and market opportunities and collaborating closely with Data Analytics, Data Engineering, UX/UI design, and business partners to gather input and communicate product updates. Continuously share the product vision and strategies to secure alignment across the organization

• Demonstrating success analyzing data, advancing critical analysis to solve complex internal, client and customer challenges

• Being customer-centric in spirit and in execution with a product and growth mindset with a test and learn mentality and an agile way of working to improve your team's products

Qualifications

• Bachelor's degree in Business, Computer Science, Engineering, Healthcare, or related field OR equivalent work experience. Master's and/or MBA degree preferred.

• 8+ years advancing through strategic and leadership roles in healthcare, product management, with preferred expertise in behavioral health, marketing and advertising or a related field, and with a strong track record in product delivery

• 5+ years as a Product Manager and Journey Owner and in building and leading high performing teams. 

• Broad knowledge, expertise and proficiency in health care products, services, sales distribution models, external broker, and customer / client relationship management

• Hands-on experience with Jiro, Confluence, Microsoft products and demonstrated experience working in an Agile environment

• Proven experience in leading cross-functional teams and a track record of success in developing cross organizational relationships and collaboration in a highly matrixed organization

• Abilit