Project Coordinator

Our client is seeking a highly motivated Project Coordinator\Security Analyst with expertise in supporting security access requests via bulk or ticketing systems, research of appropriate organizations and users’ roles will be required, verify all data fields completeness to ensure integrity of all user credentials and their associated organization\’s and any child entities will be required. In supporting these types of requests for Health Safety Net, the Project Coordinator\Security Analyst will play a critical role in ensuring the business, technical, and security access processes around onboarding and offboarding processes are tracked and completed timely. Health Safety Net is focused on continuously improving their Providers experience, so a core area of work is in supporting these organizations.

The candidate is required to have strong project coordination and issue management experience, able to plan weekly efforts, manage communications, have prior experience in working within project governance structures, in documenting meeting minutes, maintaining project issues such as; defects, open items, and completed items (In excel, Jira or other tracking system).

Requirements

Job Duties: (Detailed list of Responsibilities):

•  Serves as an HSN internal security access lead for the organization, providing guidance and support for a broad range of tasks including managing, monitoring and reporting on all aspects of the agency’s access and controls administration.
• Provide support for IT projects, such as issues and actions necessary for remediation including recommendations for proper access controls, application security configurations needed, and general processes.
• Process systems access requests for the provisioning and de-provisioning of user accounts, groups, and roles accessing Health Safety Nets enterprise applications and in accordance with the Account Profile Matrix established.
• Provide quality assurance for all accounts created.
• Document all work related to account requests through the CA ticketing system.
• Contribute to the continual process improvement and document the HSN standard operating procedures.
• Respond to security access request providing in-depth analysis as required.
• Develop and maintain ad hoc and weekly routine reports.
• Present weekly findings and/or recommendations as required to internal and external stakeholders.
• Work closely with business, project management and business managers
• Adhere to EOTSS\EOHHS Privacy and Security policies when processing confidential data and ensure updates are made in information guidelines.
• Maintain and enforce through proper change control, the businesses document repository.
• Evaluate and ensure proper change control and updates to source documentation and guidelines.
• Collaborate with cross-functional teams.
• Proactively manage issues, risks and dependencies, employing problem-solving skills to overcome obstacles and ensure successful project tasks.
• Facilitate effective communication between technical teams and non-technical stakeholders, translating complex technical concepts into easy-to-understand language.
• Quickly gain a deep understanding of our business and\or application processes.
• Execute special projects or tasks as assigned.
• Training end-users in areas of expertise as required. REQUIRED SKILLS (Special Skill Set, Abilities, Knowledge)
• Strong familiarity with security standards and working with PII and PHI data.
• Experience and knowledge of working in a software development life cycle (SDLC).
• Experience managing and or working with 3 rd party vendors or consultants.
• Ability to develop and maintain effective relationships with management, end users, project team members, and vendors. Excellent customer service skills.
• Excellent oral and written communication and presentation skills.
• Proficient in using Microsoft Office suite, Visio, MS Project, other project management and collaboration tools.
• Excellent problem-solving skills.

QUALIFICATIONS (Education, Years’ Experience, Certificates):

• Associate or bachelor’s Degree in computer science, Information Systems, Business Administration oFother related field, or equivalent work experience.
• Professional certification in Project Management, Security, or Business Analysis would be preferred or a minimum of 3 years of hands-on experience in business application implementation support.
• At least 3 years of experience working in a Business, System, and Data Analysis, or other related experience in an IT healthcare environment.
• Excellent technical skills, including experience with data analysis and vis