Claims Expert

Are you passionate about protecting the client and experienced in handling surety claims? Are you excited to work with a collaborative team of insurance professionals committed to growing the business? This is a great opportunity to work in a core line of business within Swiss Re Corporate Solutions.

 

About the Role

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We are looking for a Claims Expert to handle assigned claims, including the investigation and resolution of commercial, customs and other bond claims. Our claims experts coach and mentor team members, lead projects and collaborate cross-functionally.

 

Key responsibilities include:

 

• Evaluating, analyzing and resolving claims, disputes and salvage issues within authority
• Maximizing the collection of salvage and recovery
• Managing litigation in order to achieve division objectives
• Reviewing construction contracts and providing white paper analysis for underwriters, agents and contractors
• Establishing, adjusting, and maintaining sufficient, accurate and reasonable loss and loss adjustment expense case reserves per reserving guidelines
• Oversight in the services of attorneys, accountants, third party administrators, and other consultants
• Providing elite service to the underwriters and agents within assigned region

 

Overall, the team's focus is on the insured as the center of everything we do with: open and regular communication including explanation of the claims process and what to expect going forward, working together to develop the appropriate management and resolution strategy for each claim, taking into consideration the insured's business needs and resolution objectives, being open to discussion of the insured's desires and concerns, and being mindful of the insured's (and brokers' and agents') perspective.

 

 

About the Team

 

The Corporate Solutions Claims unit is a hardworking group of claims professionals who seek to understand and meet the needs of our insureds and brokers by providing the highest quality of customer service. The NA Credit and Surety claims team consists of highly skilled individuals, including attorneys and MBA degreed professionals, who bring exceptional value to the company and our clients. The team works closely with each other to handle a large case load and execute on the overall Claims Commitment – to continue delighting clients and brokers and differentiating Swiss Re Corporate Solutions as a commercial insurer of choice.

 

 

About You

 

• JD degree required, BS/BA/BBA degree in business discipline preferred
• Experience handling complex contract surety claims, including construction contract review and negotiation on behalf of contractors preferred
• Excellent verbal and written communication skills coupled with strong analytical and interpersonal skills
• Strong negotiation skills
• Ability and willingness to travel occasionally as needed

 

 

About Swiss Re Corporate Solutions 

 

Swiss Re is one of the world’s leading providers of reinsurance, insurance and other forms of insurance-based risk transfer. We anticipate and manage risks, from natural catastrophes and climate change to cybercrime.

Swiss Re Corporate Solutions is the commercial insurance arm of the Swiss Re Group. We offer innovative insurance solutions to large and midsized multinational corporations from our approximately 50 locations worldwide. We help clients mitigate their risk exposure, whilst our industry-leading claims service provides them with additional peace of mind.

Our success depends on our ability to build an inclusive culture encouraging fresh perspectives and innovative thinking. Swiss Re Corporate Solutions embraces a workplace where everyone has equal opportunities to thrive and develop professionally regardless of their age, gender, race, ethnicity, gender identity and/or expression, sexual orientation, physical or mental ability, skillset, thought or other characteristics. In our inclusive and flexible environment everyone can bring their authentic selves to work and their passion for sustainability.

 

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