Digital Risk and Control Manager – Lending Products - Senior Associate

As a Digital Risk and Control Manager – Lending Products (Senior Associate), you will partner with Digital Credit Delivery Product Managers to transform credit and lending experiences. You will advise on operational and digital risks, enabling Product teams to deliver innovative solutions that enhance client and user experience, while designing, implementing, and maintaining a robust controls environment to ensure the firm’s safety, stability, and resilience.

In this 1st line of defense role, you will oversee the risk and control landscape for lending products, identify areas for improvement, and recommend enhancements across the lending lifecycle and digital product portfolio—including lead enablement, loan origination, portfolio management, loan administration, and AI adoption.

 

Job Responsibilities:

• Conduct comprehensive risk assessments for digital product development and change initiatives, including product launches, enhancements, and process improvements.
• Partner closely with Product and Line of Defense partners by providing guidance and advising on the risks and required controls needed to support sustainable implementation of large scale change initiatives.
• Design and implement innovative control strategies to ensure compliance with regulatory requirements and internal policies.
• Support the execution of the Control and Operational Risk Evaluation (CORE) framework, integrating controls into the product development lifecycle.

 

Required Qualifications, Capabilities, and Skills:

• 3+ years of experience in risk and controls management or a similar role, with a strong background in evaluating risk and control environments.
• Excellent problem-solving and analytical skills, with keen attention to detail and the ability to propose and implement solutions to complex challenges.
• Outstanding communication skills, with a proven ability to influence and collaborate across cross-functional teams, including senior stakeholders.
• Ability to work independently, drive change, adapt to shifting priorities, and thrive in a fast-paced, results-driven environment.

 

Preferred Qualifications, Capabilities, and Skills:

• Experience in financial services or other highly regulated industries.
• Background in analyzing digital, cyber, AI, or commercial lending risks.
• Strong knowledge of the commercial lending lifecycle and relevant regulations (ECOA, Reg O, Reg W, etc.).
• Experience using JIRA, Confluence, and governance, risk, & compliance platforms.

JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process. 

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans