Global Travel & Expense Specialist

Key Responsibilities

System Administration & Expense Management
Act as the SAP Concur Expense System Administrator (restricted admin), managing configurations, workflows, and user access. Maintain system integrity through regular audits, updates, and issue resolution. Partner with IT and Finance on system integrations and data feeds (e.g., HRIS, ERP).

Corporate Card Program Management
Oversee the administration of Travel and Purchasing Card (PCARD) programs, including card issuance, maintenance, and user support. Serve as the primary liaison with card providers for account setup, credit limit adjustments, and issue resolution. Monitor card usage to ensure policy compliance, resolve discrepancies, and provide employee training on proper usage and expense reporting.

Policy, Compliance & Internal Audit
Ensure adherence to corporate T&E policies, regulatory requirements, and audit standards across all regions. Support compliance through ongoing monitoring, internal audits, and documentation. Drive corrective actions and process improvements based on audit findings. Review expense reports and transactions for compliance and escalate issues when necessary.

Process Optimization
Identify and implement opportunities to streamline T&E and card processes, improving efficiency and user experience. Support global standardization initiatives and adoption of best practices.

Reporting, Analytics & Monitoring
Produce and analyze T&E and corporate card reports to identify trends, cost-saving opportunities, and compliance risks. Deliver actionable insights to leadership and maintain dashboards to support monitoring and audit readiness.

Training & Support
Develop and deliver training materials for employees and approvers on Concur Expense and corporate card programs. Serve as a subject matter expert for system functionality and T&E-related inquiries.

 

Qualifications

Required:

• 3+ years of experience in Travel & Expense management or equivalent experience in the hospitality industry
• Experience managing corporate card programs (Travel and PCARD)
• Strong knowledge of expense workflows, audit rules, and compliance standards
• Proficiency in Microsoft Excel and data analysis
• Bachelor’s degree from an accredited university

Preferred:

• Experience with global T&E programs and multi-currency environments
• Familiarity with ERP systems (e.g., SAP, Oracle)
• Excellent communication and stakeholder management skills
• Hands-on experience with SAP Concur Expense administration (restricted admin) or equivalent

Core Competencies

• Strong attention to detail with advanced problem-solving skills
• Ability to manage multiple priorities in a fast-paced environment
• Excellent analytical, reporting, and compliance monitoring capabilities

Success in this role comes from combining strong technical expertise with a compliance-driven, user-focused mindset. The ideal candidate brings hands-on experience with SAP Concur administration and corporate card programs, along with a deep understanding of T&E policies, audit controls, and global compliance requirements. You are detail-oriented and proactive in identifying issues, analyzing data, and driving process improvements that enhance efficiency and user experience. Strong communication and stakeholder management skills will enable you to effectively train users, resolve issues, and partner with Finance and IT teams to deliver a seamless, scalable program.