Lead Tech Product Manager

Job Description:

This position requires office presence of a minimum of 5 days per week and is only located in the location(s) posted. No relocation is offered.

At AT&T, we empower leaders to drive change in a fast-evolving, connected world. Your strategic vision will help serve customers and transform lives through innovative solutions and impactful connections.

Are you passionate about driving AI innovation that delivers measurable business value? AT&T Business is looking for a skilled Product Manager for Commercialization to lead the end-to-end creation and deployment of GenAI Agents and agent teams. As the Epic Owner and Pod Development Lead, you will be the linchpin ensuring smooth integration of AI Agents into business processes and accountable for realizing their full value.

This role offers the exciting opportunity to shape AI-driven transformation by owning product vision, managing cross-functional collaboration, and championing customer-centric delivery. You will work closely with diverse teams across business, technology, UX, and product management to accelerate the AI Agent journey for AT&T Business, specifically supporting Commercialization Agentic Use Cases.

What You’ll Do

• Own End-to-End Agent Creation & Delivery:

• Lead the full lifecycle of AI Agents and agent teams, from user stories through development, integration, and value realization.

• Ensure Seamless Business Integration:

• Collaborate with stakeholders to embed AI Agents smoothly into existing business workflows, maximizing adoption and impact.

• Accountable for Business Value:

• Drive measurable outcomes by monitoring agent performance, iterating based on feedback, and ensuring alignment with strategic goals.

• Roadmap Planning & Stakeholder Engagement:

• Define and prioritize the product roadmap, coordinating closely with cross-functional teams including business units, architects, UX designers, and other product managers

• Product Development & Requirements Management:

• Detail clear product requirements, user stories, and acceptance criteria. Facilitate trade-off discussions to balance scope, quality, and timelines.

• Customer-Centric Product Stewardship:

• Act as the voice of the business, ensuring solutions are viable, high quality, and aligned to business objectives

• Sprint Planning & Subject Matter Expertise:

• Participate in sprint planning and backlog refinement. Serve as a subject matter expert for assigned products or product lines, guiding teams toward successful delivery.

Why You’re a Great Fit

• You are an experienced product manager with a track record of creatively solving complex challenges and delivering impactful AI or digital products.

• You possess broad and deep knowledge of product management principles and AI agent development.

• You demonstrate strategic autonomy and have led significant projects with influence on executive decision-making.

• You excel at mentoring peers and collaborating with senior leadership to implement long-term strategies.

• You thrive in fast-paced, cross-functional environments and are passionate about driving business outcomes through innovative AI solutions.

What You’ll Bring:

• Extensive experience managing AI products, digital automation, or agent-based solutions.

• Strong strategic thinking and problem-solving skills.

• Excellent communication and stakeholder management abilities.

• Proven expertise in agile product development and sprint planning.

• Deep understanding of customer needs, market dynamics, and competitive landscapes.

• Ability to translate complex requirements into actionable user stories and product features.

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You are recognized as an expert product manager who creatively resolves complex issues with broad and in-depth knowledge. You lead significant AI initiatives with strategic autonomy, influencing executive decisions and mentoring less experienced staff. Your long-term plans and collaboration with senior leadership have a lasting im