Annotation Specialist - Team Coordinator, 3rd Eye (3)

Environmental Solutions Group encompasses industry-leading brands — Heil Environmental, Marathon, Bayne, The Curotto-Can, 3rd Eye, Soft-Pak, and Parts Central — to create a premier, fully integrated equipment group serving the solid waste and recycling industry. Through extensive voice-of-customer outreach, in-house engineering and manufacturing capabilities, a wide-reaching service network, and proven industry expertise, Environmental Solutions Group is focused on solving customer problems through environmentally responsible products and providing world-class support. Our mission, "Improving Lives," drives us to make a significant difference, both in the marketplace and in the lives of our employees and their communities. For more information, visit www.doveresg.com.

Dover is a diversified global manufacturer and solutions provider with annual revenue of approximately $8 billion. We deliver innovative equipment and components, consumable supplies, aftermarket parts, software and digital solutions, and support services through five operating segments: Engineered Products, Clean Energy & Fueling, Imaging & Identification, Pumps & Process Solutions and Climate & Sustainability Technologies. Dover combines global scale with operational agility to lead the markets we serve. Recognized for our entrepreneurial approach for over 65 years, our team of over 25,000 employees takes an ownership mindset, collaborating with customers to redefine what’s possible. Headquartered in Downers Grove, Illinois, Dover trades on the New York Stock Exchange under “DOV.” Additional information is available at dovercorporation.com.

Position Title: Annotation Specialist – Team Coordinator I

Position Status: Full Time

Operating Company: Environmental Solutions Group - 3rd Eye

Location: Chattanooga, TN or Austin, TX

Department: Digital

Reports to: Media Annotation and Retrieval Coordination Manager

 

COMPANY SUMMARY:

3rd Eye is disrupting the traditional Fleet Safety Video Monitoring and Telematics industries with leading high-quality media and reliable digital delivery. Our services are engineered for high availability, maximum reach, and cost savings for our customers. Fleet managers can watch live streams or review safety events instantly, from any device, to monitor their vehicle fleet. Our technology is the cornerstone of our industry, and our customers use it to improve their fleet safety, operational, and maintenance performance.

 

POSITION SUMMARY:

The Annotation Specialist – Team Coordinator I is responsible for ensuring all events are reviewed per the SLA requirements of 3rd Eye and the Environmental Solutions Group and their customers. The Annotation Specialist – Team Coordinator I manages a team of Annotation Specialists ensuring that the team is scheduled per their hours and allowances, approves timecards for the team, and ensures the team is continuously developed for success.

 

ESSENTIAL JOB FUNCTIONS INCLUDE:

• Manage team of Annotation Specialists scheduling.
  • Make sure the team is adequately supervised for shift alignment, with clock in and clock out times per shift designation.
• Ensure timecards align for Annotation Specialists to agreed hours for work week.
  • Approve any time off requests and ensure schedules are managed to appropriately schedule team members for shift designation.
• Audit 100-events for one team member a day to identify performance percentages.
  • Kick off performance improvement planning for any team member who fails an audit.
• Ensure continuous training of all team members managing and scheduling training per manager requirements.
• Be able to pull media from device and ensure media is pulled when required by manager.
• Establish goals for team and review goals for team members annually based on designated performance objectives established by manager.
• Complete understanding of 3rd Eye Digital scoring system definitions and expectations along with an understanding of posted road signs (i.e., speed limit, stop sign, etc.).
  • Must attend all mandatory quarterly training seminars.
  • Complete all assigned training through LMS related to various product groups.
• Demonstrates the ability to review and submit scoring infractions in an accurate and efficient manner.
  • Must meet accuracy and pass audits at 90% accuracy rate for events reviewed for annotation by the reviewer.
  • If failing audit will agree to training and must hit 90% accuracy for three weeks for randomized audits.
• Ability to identify potential inconsistencies in the 3rd Eye Digital system