Jobs and Careers

Medical Assistant III Internal Medicine

United Statesfull_timeVerifiedPosted 20 Feb 2025

About the role

Job Summary

Under the direction of management and physician leadership, performs and oversees functions related to the clinical activities including, but not limited to: maintains patient flow by assisting and promoting the delivery of primary and preventative health care, performs technical procedures, lab protocols and clinically oriented activities under physician/provider direction. The Medical Assistant III will assist management in achieving office efficiencies in accordance with stated policies/procedures to ensure efficient operations with a focus on supporting physicians, clinic staff and management which embodies the "Service First" philosophy to promote customer satisfaction.

Essential Functions

Acts as an assistant to the physician/provider by providing primary healthcare and patient care management.
Collaborates work efforts with the clerical staff to optimize operations and patient flow.
Interacts with outside healthcare facilities and agencies involving patient care and insurance.
Maintains updated competencies, demonstrating ability to speak to leadership and accreditation bodies about process and workflow.
Perform front office duties to provide coverage as needed.
Provide coverage in other departments or locations as needed.
Demonstrates excellent customer services skills and supports the model of patient and family centered care.
Performs and is formally assigned (2) of the additional responsibilities as part of their primary duties, which should be at least 20% or more of dedicated time:

Primary Care gaps in care identification, outreach, and chart preparation

Residency clinic role

High level disinfection

Designated new hire preceptor

Role in practice participating in or leading special programs/grants (i.e. CPC Plus, SIM, Vaccine for Child Program, process improvement, service excellence ambassador)

Care management (PDCMs)

Qualified language interpreter

Super User for EPIC or specific competency

Advanced provider support – assisting with complex procedures and/or infusion/chemo scheduling.

Multi-site/flexible float pool assignment

Qualifications

Required High School Diploma or equivalent
Required Completion of an accredited MA program, including a clinical rotation, or equivalent experience.

1 year of relevant experience 1 year (12 months) MA experience; or completed CH MA internship and (6) months MA experience; or completed CH MA apprenticeship program required Required
2 years of relevant experience  2-3 years of MA experience Preferred

CRT-Basic Life Support (BLS) - AHA American Heart Association Upon Hire required Or
CRT-Basic Life Support (BLS) - ARC American Red Cross Upon Hire required
CRT-Medical Assistant, Certified (CMA) - AAMA American Association of Medical Assistants 90 Days required Or
CRT-Medical Assistant, Registered (RMA) - AMT American Medical Technologists 90 Days required Or
CRT-Medical Assistant, Certified (NCMA) - NCCT National Center for Competency Testing 90 Days required Or
CRT-Medical Assistant, Certified (CCMA) - NHA National Healthcareer Association 90 Days required Or
LIC-Emergency Medical Technician (EMT) - STATE_MI State of Michigan 90 Days required Or
LIC-License Practical Nursing (LPN) - STATE_MI State of Michigan 90 Days required Or
CRT-At least one Certification from preferred list - UNKNOWN Unknown ARMA 90 Days required

Physical Demands