Client Financial Associate

Job Description

Responsible for financial claims expense invoicing, reporting, analysis, determining reimbursement and forecasting including the preparation of financial claims expense, weekly invoicing and statements through the month end closing. Delivers reporting and trends as well as research regarding administrative services and stop loss coverage. Research and analysis could include root cause analysis, resolution of inquiries and/or activities which may include claims, plan policies, products, rates, membership, enrollment, underwriting, direct sales, contract and/or program engagement.

• Assist in the development, analysis, interpretation, invoicing, reporting, and presentation of historical and/or forecasted financial claims expense and stop loss coverage information.
  • Support preparation of invoicing and financial claims expense forecasts.
  • Support preparation of financials for loss coverage for employer groups or stop loss vendors based on actual high dollar claims and/or claimants’ performance, previous stop loss credits, estimated claims expense trend, expense reports and other factors.
  • Support the review of expenditures of employer groups’ subgroups to ensure conformance to Administrative Agreement.
• Support the preparation of reports and analysis for various audiences such as Self-Funded Groups (Employer), Stop Loss Vendors, Sales, Underwriting, etc. Support the monthly variance analysis (at employer group level or consolidated company level). 
• Verification and identification of manual transaction fees/ contractual adjustments
• Preparation of any estimates and adjustments that may be needed for new or existing business.
• Prepare Statement of account reconciliations, assist with the monthly run out and final close out activities, prepare schedules, etc.
• Assist with compilation of data for internal/external audit
• Process a variety of client transactions that may include suspend and/or hold of claims, Run out administrative fees, and/or employer group settlement.
• Determine benefit eligibility for stop loss coverage on claims for specific claimants based on contract terms. Includes a variety of stop loss vendor transactions such as inquiries regarding utilization, provider information, medical reviews, Leave of absence language, COBRA benefits, and plan documentation.
• Assist with quality reviews of operational inquiries to determine the accuracy of information provided and ensure employees are functioning at the expected level of service to enhance customer satisfaction.

Hiring Requirements

• Bachelor's degree or advanced degree (where required)
• 0-2 years of experience in related field
• In lieu of degree, 3+ years of experience in related field

Salary Range

At Blue Cross NC, we take great pride in a fair and equitable compensation package that reflects market-price and our starting salaries are typically planned near the middle of the range listed. Compensation decisions are driven by factors including experience and training, specialized skill sets,  licensure and certifications and other business and organizational needs. Our base salary is part of a robust Total Rewards package that includes an Annual Incentive Bonus*, 401(k) with employer match, Paid Time Off (PTO), and competitive health benefits and wellness programs. 

*Based on annual corporate goal achievement and individual performance.
 

$46,500.00 - $74,400.00

Skills