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Customer Service Representative
Air Conditioning Contractors of America (ACCA)Indianapolis, United Statesfull_timeVerifiedPosted 23 Mar 2026
💰 $50,000/yr($40,000/yr – $50,000/yr)
About the role
Benefits:
This position is hourly based, with opportunity to earn bonus. It is a full-time position M-F, 8am-4:30pm.
Benefits include:
- Bonus based on performance
- Competitive salary
- Health insurance
- Paid time off
- Training & development
- Answering incoming calls and managing up to two phone lines.
- Overseeing, scheduling and growing HVAC maintenance memberships.
- Making outbound calls and sending outbound text/emails to existing client base.
- Completing technician follow-ups.
- Following company software workflows
- Consistent communication, internally and externally.
- Reliability: To be prompt and reliable. We promise you can count on us, so we need to be able to count on you!
- Organized: To manage two phone lines, as well as HVAC maintenance agreements.
- Disciplined: To learn and follow company workflow processes within company software.
- Team Player: To actively participate in team meetings.
This position is hourly based, with opportunity to earn bonus. It is a full-time position M-F, 8am-4:30pm.
Benefits include:
- Insurance: Health, vision, life, supplemental
- Retirement with company match
- PTO, paid holidays, paid birthday off, extra PTO earned on each anniversary
- Paid training
- Company shirts, hoodies & hats
- Fun company outings- typically three per year!
There are many exciting options for a career in HVACR waiting to be explored.
If you’re looking for a career that offers flexibility, job stability, strong pay, benefits and more, then you’ve come to the right place!
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