Customer Service Engineer

 

These are the qualifications and skillset we are looking for in a Customer Service Engineer:

 

• A master's degree in engineering or equivalent experience
• Customer and market-oriented, with strong problem-solving and solution-providing skills
• Fluency in English and the local language(s)
• Strong commercial skills and knowledge of pricing
• Good knowledge of ERP, CRM, and other related tools
• Results-driven, disciplined, persistent, and self-motivated
• Able to work independently and as part of a team
• Familiarity with manufacturing processes and supply chain management
• Experience working in a global or multicultural environment is a plus
• Flexible and adaptable to change
• Experience working with distributors and channel partners
• Strong interpersonal skills and the ability to build relationships with customers and team members.