Director, Digital Product (Order-to-Cash / SAP SD)

At Polaris Inc., we have fun doing what we love by driving change and innovation. We empower employees to take on challenging assignments and roles with an elevated level of responsibility in our agile working environment. Our people make us who we are, and we create incredible products and experiences that empower us to THINK OUTSIDE.

Position Summary

Join us as a Digital Product Director and lead the transformation of customer-centric digital experiences. In this pivotal role, you’ll own the Order-to-Cash digital product portfolio and drive best-in-class solutions that set the industry standard. You’ll oversee the end-to-end SAP implementation for Order-to-Cash, pricing, and promotions—from requirements gathering through go-live and post-launch optimization—while ensuring seamless integration of SAP SD and Vistex modules, including configuration, data migration, and process reengineering. Partnering with top consulting experts and internal teams, you’ll shape the product vision, strategy, and architecture that deliver bold, scalable outcomes. Beyond that, you’ll champion the overall digital customer experience, influencing senior leadership and guiding roadmaps that turn ideas into impact. Reporting directly to our SVP, Chief Digital & Information Officer, and as a key member of the D&IT Leadership Team, you’ll have the opportunity to lead transformation at scale and make a lasting mark.

Key Responsibilities

Leadership & Strategy

• Own and execute the SAP digital product strategy for Order-to-Cash, including solution architecture, process design, and alignment with business goals and industry best practices.

• Serve as the primary SAP leader and liaison, driving collaboration between business units, consulting partners, and IT to ensure seamless integration and stakeholder engagement.

• Lead long-range planning and roadmap development for SAP SD and Vistex modules, ensuring on-time, on-budget delivery and adherence to quality standards.

• Direct SAP Product Owners and technical teams, embedding agile practices and ensuring product delivery meets performance, cost, and quality targets.

• Develop and champion the overall digital product vision and strategy, including experience design, solution architecture, and supporting processes to deliver industry-leading customer experiences aligned with BU business plans.

• Act as the primary digital interface with GBU leaders (marketing, sales, engineering, etc.), partnering to define strategic priorities, product vision, and on-vehicle integration as needed.

• Drive cross-functional ideation and prioritization, gathering customer and business needs and influencing stakeholders across marketing, technology, engineering, sales, and customer support.

Order to Cash Product Execution

• Oversee end-to-end SAP implementation for Order-to-Cash, pricing, and promotions—from requirements gathering through go-live and post-launch optimization.

• Ensure seamless integration of SAP SD and Vistex modules, including configuration, data migration, and business process reengineering.

• Drive process improvements and change management for sales order management, pricing, rebates, and promotions.

• Collaborate with consulting partners to meet project milestones, deliverables, and KPIs.

• Design and deliver intuitive, high-performance dealer ordering applications, enabling effortless product selection, order placement, and real-time status tracking.

• Architect and manage secure, scalable interfaces between dealer portals and SAP backend systems for reliable data exchange across all ordering channels.

• Develop and optimize diverse ordering workflows—including stocking orders, profile-based ordering, and internal ordering—tailored to dealer needs and business models.

• Champion unified B2B and B2C ordering experiences, empowering dealers and end customers to transact seamlessly through integrated digital platforms.

Teamwork & Collaboration

• Gather and synthesize user needs and product requirements from diverse sources, including analytics, voice of customer, internal business needs, and workshop outputs (journey maps, touchpoint analysis, stakeholder maps, sketching).

• Coordinate and incorporate product feedback from internal and external stakeholders to inform release schedules and priorities.

• Actively lead agile ceremonies, including Sprint Reviews, backlog grooming, and iteration planning; participate in retrospectives as needed.

• Own backlog management, including prioritization, sprint backlog maintenance, and just-in-time story elaboration with implementation teams.