Director of Operations - College of Medicine

Mission Driven, Community Focused  About | Charles R.Drew University of Medicine and Science (cdrewu.edu)

Charles R. Drew University is located in the Watts-Willowbrook area of south Los Angeles and was founded in 1966 in the wake of the Watts uprising. CDU was founded to address inadequate medical care in the region and to provide equitable medical education opportunities for under-represented students.

CDU offers the only historically black Doctor of Medicine program west of the Mississippi and is strongly invested in the local and regional community. The university leads multiple partnerships and programs to provide equitable healthcare resources in a variety of South Los Angeles neighborhoods.

The primary responsibility of this position of, Director of Operations is to provide oversight and supervision of the day-to-day activities and ensure smooth operations within the College of Medicine (COM). Under the direction of the Dean, the incumbent is responsible for planning, organizing, and coordinating the business operations functions, including budgeting, procurement, academic services, human resources, office activities, IT, space and events,consultant/contractor agreements, vendor management, facilities coordination, and event planning.

The incumbent will participate in the College’s strategic planning with senior leaders and assist in preparing, collecting, and analyzing information relating to the success of CDU’s new medical school.

ESSENTIAL DUTIES AND RESPONSIBILITIES

Human Resources:

• Supervise and train administrative staff and work-study students in the COM on CDU policies and proprietary
• Generate position requisitions in accordance with University policy
• Monitor and track the hiring lifecycle in collaboration with the University’s Office of Human Resources
• Serve as liaison between COM and the University's Office of Human Resources 

Vendor/Contractor Relations:

• Initiate and execute vendor/consultant contracts, source & procure vendors, target, identity, screen, and recruit prospective contractor/vendor partners.
• Partner with CDU Legal, Finance, Risk Management & Human Resources to execute consulting agreements
• Solicit bids for major projects
• Evaluate vendor qualifications to ensure they meet contractual obligations and maintain compliance with University policy
• Responsible for invoice development, management, and processing

Event Coordination:

• Supervise coordinators and other responsible persons in managing COM events including planning, meeting deadlines, and budget demands
• Nurture and build relationships with vendors, venues and other industry contacts to craft and implement creative and logistical aspects of all events.
• Research resources, make site visits and facilitate pre and post-event meetings
• Manage logistics for all events including contract negotiations, guests list, venue preparation, presentation materials, security, catering, entertainment, transportation, equipment, décor and marketing materials
• Evaluate the event’s success and prepare reports

Administration and Facilities:

• Coordinate activities related to strategic priorities for the Dean’s Office, such as the creation of new departments, institutes and centers
• Provide administrative staff support (directly and/or through oversight of assigned staff) for key Dean’s leadership and management committees
• Manage special projects, programs and other special initiatives as assigned by the Dean, that relate to the College, as well as to the Dean’s other senior leadership
• Perform strategic, operational and financial analyses, tied to the educational, research and clinical missions of the College; oversee and direct selected administrative functions with the College as defined by the Dean, including ones dealing with facility planning and utilization, information technology, human resources, institutional research and budget preparation
• Serve as negotiator, facilitator, liaison and/or intermediary to resolve internal or external administrative issues
• Evaluate the efficiency of business procedures according to organizational objectives and develop standard operating procedures (SOP) for the COM
• Compose and produce business correspondence, reports, and related materials
• Coordinate use of space and facilities in response to faculty/staff needs
• Project management, fundraising and development
• Provide direct support to the COM Dean and faculty
• Where needed, assist the Director of Administration and Finance with College financial reports
• When generated