Quality Engineer

As the largest pureplay adhesives company in the world, H.B. Fuller’s (NYSE: FUL) innovative, functional coatings, adhesives and sealants enhance the quality, safety and performance of products people use every day. Founded in 1887, with 2023 revenue of $3.5 billion, our mission to Connect What Matters is brought to life by more than 7,000 global team members who collaborate with customers across more than 30 market segments in over 140 countries to develop highly specified solutions that enable customers to bring world-changing innovations to their end markets.

H.B. Fuller’s Engineering Adhesives segment develops adhesive solutions for the automotive and aerospace, wood and composite, electronics and energy, glass, durable assembly, and bus, truck, rail and recreational vehicle industries. As these dynamic markets continue to change, and consumers demand lighter, safer, greener and more reliable products, we partner with our customers to deliver highly engineered solutions.

The Quality Engineer will have regional support responsibility for the Engineering Adhesive business in North America and is responsible for the implementation and maintenance of the business quality management system. The Quality Engineer will support the Automotive, Aerospace, Transportation, New Energy, and Durable Assembly markets and will report to the Regional Engineering and Quality Manager. 

This position will ensure that the customer experience is improved thru the reduction of quality incidents and improvement of quality processes across the region in all functions. The position will promote awareness of customer requirements throughout the organization and ensure that quality and business processes are defined, compliant, and continuously improved to our quality standards and systems. 

Location options

• Grand Rapids, MI

• South Bend, IN

• Frankfort, IL

Primary Responsibilities

• Ensure the implementation and adherence to quality systems, processes, and standards across all phases of product development and manufacturing.

• Implement and maintain regional level quality systems as requested.

• Expert in Quality Systems throughout the organization including ISO9001, IATF 16949 and AS9100

• Responsible for Customer/Supplier Production Part Approval Process (PPAP) coordination and submittal/approval.

• Update and develop quality documents on an as needed basis. This includes Process Flow, PFMEA, and Control Plan documents.

• Participate or lead customer audits, internal audits, or external audits as requested.

• Leads 8Ds for customer complaints as requested.

• Oversee customer complaint review process and ensure compliance to requirements.

• Collaborate with Strategic Sourcing to define vendor quality requirements, compliance, and impact of vendor variation on the business to improve evaluation of vendor value.

• Collaborate with the Sales team to understand and address voice of the customer, and to interface with and influence customer perspective with data and analysis.

• Collaborate with Operations to ensure manufacturing and distribution methods, processes and performance are complying and managed thru a continuous improvement process.

• Collaborate with Customer Service and Technical Sales/Service to ensure an effective dispute, claim and complaint management process is in place and achieving performance goals.

• Lead process improvement efforts to identify systematic issues, perform root cause analysis, lead kaizens, engage broader teams and implement corrective actions to sustainably fix quality issues within the organization.

• Train and develop on the implementation of quality systems, best practices, and standards and provide support to the teams

• Develop a quality network among our sites, business, and regions.

• Collaborate with global teams to develop standards across regions and business units.

Minimum Requirements

• BS Degree

• 5+ years related progressive experience in quality systems and manufacturing,

• Experience with Quality Management systems: ISO9001-2015, IATF16949, NADCAP, AS9001, ISO14001

• Experience in Automotive Quality Systems, Processes, and requirements.

• Ability to travel up to 30% of the time.

• Project Management Experience

• Experience writing, developing and/or implementing a quality program.

• Practical application of Root Cause Analysis, 8D, PDCA Cycle and other continuous improvement tools.

• Proficient with MS Office suite or similar

• Demonstrated ability to communicate effectively.

• Strong organiza