Sales Enablement Manager

#TeamNextdoor

Nextdor is where you connect to the neighborhoods that matter to you so you can belong. Our purpose is to cultivate a kinder world where everyone has a neighborhood they can rely on.

Neighbors around the world turn to Nextdoor daily to receive trusted information, give and get help, get things done, and build real-world connections with those nearby — neighbors, businesses, and public services. Today, neighbors rely on Nextdoor in more than 315,000 neighborhoods across 11 countries.

Meet Your Future Neighbors

You will support the entire Revenue Organization while prioritizing the Sales team. Nextdoor’s Sales team is a diverse, hungry, and strategic group of neighbors focused on partnering with enterprise and midmarket brands to connect them with our community of members through our growing portfolio of advertising products. The team culture mirrors the larger business focus, relying on building trusted connections both internally as well as with our partners in order to drive campaigns and executions that add value to our members lives while simultaneously driving results for our brand partners.  We believe that in order to succeed we must attract and develop smart, coachable, problem solvers; while also creating an environment where they can thrive and grow.

The Impact You’ll Make

We are seeking a highly experienced Senior Sales Enablement Manager to join our Sales Enablement team and lead the development and execution of soft skills programming, GTM learning experiences, manager development,  and our overall Sales Effectiveness Strategy. Reporting to the Head of Sales Enablement, you will primarily lead initiatives to strengthen the capabilities of our managers and leaders, ensuring they possess the skills,  knowledge, and resources required to effectively lead and inspire their teams. You will play a crucial part in enhancing the overall effectiveness of our Sales team and driving the success of our go-to-market efforts across the entire revenue organization.

You Will:

• Develop and implement a comprehensive sales enablement strategy and roadmap that focuses on soft skills programming and manager/leadership development
• Collaborate with cross-functional stakeholders, including Sales, Account Management, Measurement, Revenue Operations, Product Marketing, and Product teams, to understand business objectives and tailor enablement programs to meet the organization's needs
• Identify skill gaps and training needs within the Sales organization and develop relevant programs to address those gaps
• Design, deliver, and continuously improve soft skills training programs, including but not limited to communication skills, effective discovery and meeting prep, relationship building, benefits-based selling, negotiation skills, and objection handling
• Create and execute manager and leadership development programs that empower our leaders to drive performance, provide effective coaching, and build high-performing teams across the revenue organization
• Utilize a variety of training methodologies, such as e-learning, workshops, webinars, and coaching sessions, to ensure an engaging and impactful learning experience for participants
• Evaluate the effectiveness of training initiatives through metrics, feedback, and assessment tools, and make data-driven adjustments to enhance program outcomes
• Collaborate with the Revenue Operations team to develop and maintain a measurement strategy, feedback loop process,  and best practices to drive consistency and improve sales performance
• Partner with cross-functional teams to support go-to-market efforts, providing input on messaging, positioning, and sales collateral development
• Stay updated on industry trends, sales methodologies, and emerging technologies to continuously enhance the sales enablement strategy
• Build and manage relationships with internal subject matter experts to regularly co-develop and contribute to learning initiatives 

What You’ll Bring to the Team:

Must-Have Skills and Experience:

• Bachelor's degree in Business, Sales, Advertising, Marketing, or a related field. Master's degree preferred
• A minimum of 10 years of experience in sales, sales enablement, or related roles
• Proven experience in developing and implementing successful sales enablement programs focused on soft skills and manager development
• Strong understanding of sales methodologies, sales processes, and customer engagement strategies
• Excellent facilitation and presentation skills with the ability to engage and inspire diverse audiences
• Exceptional project management skills with the ability to prioritize and manage multiple initiatives simultaneously