Sr. Advisor, HR Regulatory Operations

Discover. A brighter future.

With us, you’ll do meaningful work from Day 1. Our collaborative culture is built on three core behaviors: We Play to Win, We Get Better Every Day & We Succeed Together. And we mean it — we want you to grow and make a difference at one of the world's leading digital banking and payments companies. We value what makes you unique so that you have an opportunity to shine.

Come build your future, while being the reason millions of people find a brighter financial future with Discover.

Job Description:

What You’ll Do

• Responsible for delivering expert execution of processes and controls, as well as consistent guidance, support, and responses covering a variety of HR regulatory and compliance related functions across the employee lifecycle.
• Process areas include, but are not limited to, employment eligibility, onboarding, employment verification, employee information requests, employee notices, training, access administration, and unemployment claims.
• Lead the implementation of operational optimization and process improvement initiatives with comprehensive timelines that focus on efficiency gains, establishment of new processes, and/or process improvements that help drive down costs, improve capacity, and/or ensure adherence to compliance, legal, and regulatory requirements.
• Lead and provide guidance and resolutions for escalated concerns and work collectively and collaboratively to complete various regulatory operations activities.

• Senior Advisor HR Regulatory Operations Actively manages and escalates risk and customer-impacting issues within the day-to-day role to management

​How You’ll Do It

• Deliver expert execution of a variety of processes across the employee lifecycle, including but not limited to, employment eligibility, onboarding, employment verification, employee information requests, employee notices, training, access administration, and unemployment claims. Coordinate activities and maintain data. Update process and procedural documentation. Consider the impact of HR related transactions to ensure adherence to compliance, legal, and regulatory.
• Engage, consult, and partner with internal partners across various HR functional areas, as well as Legal, Risk, and third-party providers, to support efficient execution, risk identification, and issue resolution. Updates team policies and procedures to ensure clear and accurate documentation is maintained in compliance with Company standards. Supports the review and documentation of controls. Participates in data governance activities.
• Monitors performance of existing business processes with respect to operational efficiency, customer experience, service delivery, and compliance. Leads the delivery of strategic projects and continuous improvement initiatives to support business goals and result in process improvements including internal functions, workflow, system solutions, and enhancements. Reviews current state, gathers business requirements, determines regulatory requirements, assesses impacts, plans, tests, implements, and ensures compliance with programs and practices for each project

Qualifications You’ll Need
The Basics

• H.S. Diploma or GED
• 6+ years experience with Human Resources, Compliance, Risk Management, or related

Physical and Cognitive Requirements
The physical requirements described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable a qualified individual with disabilities to perform the essential functions of the position as required by federal, state, and local laws:

• Does this job require remaining in a stationary position, including but not limited to, primarily sitting and standing?

  Primarily remain in a stationary position.

• Does this job require the ability to move about inside or outside the work environment to complete the major responsibilities of the job? No required movement about the work environment to complete the major responsibilities of the job.

• Does this job require the ability to transport physical objects? If so, provide the weight of the heaviest object the job needs to transport without the aid of machinery or equipment or the weight equivalency with the aid of machinery or equipment. No

• Primarily, where is this job performed? Primarily performed indoors in an office setting.

• Does this job require the ability to operate equipment or machinery? Ability to operate office equipment such as but