Clinical Manager - Oncology
Cottage HealthAbout the role
Santa Barbara Cottage Hospital is currently seeking a Clinical Nurse Manager for our Oncology Department and Infusion Suite. The Clinical Manager is the first line manager responsible for the 24-hour functioning of the units.
The Santa Barbara Cottage Hospital Oncology floor is a 32-bed dedicated unit caring for patients with cancer who live in the many communities along the Central Coast of California. The Infusion Suite is a 12 chair out-patient unit providing a variety of Intravenous mediations seven days a week from 7:00 AM to 7:00 PM. Nurses are trained and certified to administer chemotherapy/biotherapy and support the staff to become Oncology Certified Nurses. We are committed to providing excellent patient care in a supportive and nurturing environment and we are especially proud of our close collaboration with our oncologists, the Palliative Care team, and other departments and staff.
Major Accountabilities/Specific Job Competencies
Clinical Management
• Provides clinical consultation and supervision to nursing personnel and other staff as appropriate.
• Participates in the clinical operations and patient care activities within the unit.
• Assures patient care is consistently provided in accordance with organizational/system-wide accepted standards of care and practice.
• Demonstrates effective management of staffing resources by providing for appropriate skill mix and numbers of staff for the service.
• Models expert decision-making, collaboration and negotiation skills at both service and organizational levels in strategizing to maximize patient outcomes and resource utilization.
• Actively participates in work processes and system redesign. Creates a sense of partnership and collegiality with care team staff and managers through consensus building, role clarification and outcomes measurement activities.
• Empowers point-of-service staff in decision-making/problem-solving through shared governance with an aim of clinical quality, service excellence, cost-effectiveness and continuity in care.
• Follows up on any unusual occurrences or untoward incidents involving patients, employees, or applicable equipment/instruments or supplies.
• �� Collaborates in the identification, investigation and implementation of improvement opportunities directly related to professional/patient care practices and patient outcomes.
• Utilizes current quality improvement/problem solving knowledge and skills in day-to-day operations and strategic planning.
• Makes recommendations concerning new or revised policies and procedures involving all aspects of patient care, and personnel. Clarifies and supports existing policies and procedures.
Fiscal/Resource Management
• Provides ongoing interpretation of financial and clinical data for service to facilitate understanding of the impact of their clinical service practice to the financial goals of the organization.
• Analyzes population-specific data to identify service/program opportunities.
• Follows trends in data which reflect systems issues and implements process improvement with appropriate departments/staff involved.
• Establishes and monitors an annual budget consistent with the organization’s financial goals, service/population reimbursement trends and current and/or projected standards of care.
• Guides the service activities and decision-making processes which result in the achievement of financial goals and predictability of costs for patient aggregates.
• Understands the pricing of procedures and reimbursement of outlier cases and utilizes this information to facilitate the development of feasible standards of care and practice.
Personnel Management and Development
• Assures job descriptions are current and reflective of behavioral skills needed.
• Selects staff to create a synergistic team.
• Assures all staff is competent in assigned role.
• Establishes initial orientation and ongoing competency expectations for patient care teams.
• Coordinates patient care staff orientation utilizing preceptors, staff development and existing staff members to assure orientation to patient care unit, systems, policies, procedures and standards of care and practice.
• Identifies competencies requiring review/updating/annual testing.
• Supports staff in development and implementation of their individualized professional development plans.
• Provides staff with informal and formal feedback on performance in conjunction with conflict resolu
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