National Technical Support Technician

<h1><strong>Build the Future with Us — </strong>EquipmentShare is Hiring a National Technical Support Technician</h1> <p>At EquipmentShare, we’re not just filling a role — <strong>we’re assembling the best team on the planet to build something that’s never been built before</strong>. We’re on a mission to transform an industry that’s been stuck in the past by empowering contractors and communities through innovative technology, real-time support, and a team that truly cares.</p> <p><span style="font-size: 14px;">We’re hiring a <strong>National Technical Support Technician</strong> to support our Corporate Headquarters in <strong>Columbia, MO</strong> and we’re looking for someone who’s ready to grow with us, bring energy and drive to their work, and help us build the future of construction. <br><br></span>EquipmentShare is seeking a National Technical Support Technician to support our Advanced Solutions fleet across power generation, load banks, energy storage, and electrical distribution equipment. This is a hands-on, field-focused role responsible for commissioning equipment, supporting installations, performing major and minor repairs, and helping reduce unavailable OEC across the fleet. The position will support diesel generators, natural gas engines, turbine-based power generation, load banks, and related power distribution systems. You’ll work closely with National Technical Support Specialists and branch teams to improve reliability, return equipment to rent-ready status, and support complex deployments. This role is ideal for someone who enjoys rotational field work and solving technical problems in real-world environments. This position is fully remote.</p> <h3><strong>Primary Responsibilities</strong></h3> <ul> <li>Assist with commissioning and startup of diesel generators, natural gas generators, and turbine-based power systems</li> <li>Support installation of complex temporary power solutions alongside National Technical Support Specialists</li> <li>Travel to branches to perform major and minor repairs on down equipment</li> <li>Help reduce unavailable OEC by returning assets to rent-ready condition</li> <li>Troubleshoot mechanical, electrical, controls, and balance-of-plant systems</li> <li>Support rotational power generation deployments and multi-unit installations</li> <li>Perform inspections and operational verification of fleet equipment</li> <li>Assist with electrical connections and system configuration during deployments</li> <li>Support preventative maintenance and reliability improvement initiatives</li> <li>Document repairs, findings, and recurring issues to improve fleet performance</li> <li>Coordinate with OEMs and internal technical teams when