Clinical Systems Analyst 1-Doral

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The University of Miami Health System at Doral has an exciting opportunity for a full-time Clinical Systems Analyst 1 with a hire date of March 2024.

The University of Miami Health System will soon open the second phase to our state-of-the-art facility in Downtown Doral that serves as a western hub for our distinguished regional network of ambulatory services. This 160,000 square foot expansion will continue to bring world-class academic medicine, cutting-edge technology, and innovative treatment options to the rapidly growing Doral community.  UHealth at Doral will have services through the Sylvester Comprehensive Cancer Center, Bascom Palmer Eye Institute, and the Desai Sethi Urology Institute, as well as specialties such as cardiology, endocrinology, otolaryngology, gastroenterology, dermatology, and more. The expansion will provide residents with innovative, specialized medical services in the heart of their community.  Once complete, UHealth at Doral will have 8 operating rooms, 3 endoscopy procedure rooms, 33 cancer treatment bays, over 60 multidisciplinary exam rooms, and supporting ancillary services like imaging, lab, and respiratory therapy. UHealth at Doral will open in September 2024.

The Information Technology Department- has an exciting opportunity for a Clinical Systems Analyst 1. The Clinical Systems Analyst 1 works to ensure the clinical computer information systems in the UHealth system are working efficiently and effectively. The analyst provides necessary experience and knowledge to ensure all aspects of clinical applications and systems development, build and implementation. The analyst analyzes, defines and applies technical knowledge to solve complex problems regarding clinical application systems. The Clinical Systems Analyst 1 works closely with team members, staff and other personnel to gain and understand the objectives and requirements for the assigned clinical system. Is also responsible for trouble shooting problems and challenges within the clinical information systems which may include software problems, hardware issues or even networking difficulties.    

• Provides basic support for designated clinical applications systems. Augments and assists with the design, development, implementation of enhancements to existing systems.

• Participates in the pre-implementation tasks, as assigned, such as system design, testing and training in order to gain a thorough knowledge of the technology-enabled workflows and the application features and functions.

• Responsible for the collection of data from multiple sources to assist team with implementations, optimizations, testing, and system upgrades.

• Provides day-to-day application support, completes service tickets, and participates in on call rotation.

• Assists with troubleshooting issues with members of other teams or business units.

• Assists with communication to assigned group regarding new features/functionality, new workflows, training system availability and downtime procedures.

• Assists end user with system related issues, oversee dictionary database structure set up and maintenance as necessary for clinical information systems being used.

• Assists in meeting scheduling and preparation.

• Completes workflow documentation.

• Adheres to Service Level Agreements for incident management.

• Adheres to UHealth IT standards.

• Adheres to University and unit-level policies and procedures and safeguards University assets.

This list of duties and responsibilities is not intended to be all-inclusive and may be expanded to include other duties or responsibilities as necessary.

MINIMUM QUALIFICATIONS:

• Bachelor’s degree in relevant field required.

• EpicCare Ambulatory Certification Preferred

• Minimum 1 year of relevant experience

• Excellent interpersonal, oral and written communication skills.

• Proficiency in Microsoft Office Suite programs, Excel (pivot tables), Visio, Project, PowerPoint, Word.

• Knowledge of state-of-the art technology.

• Experience with major systems development and implementation.

• Demonstrated knowledge of project management an