User Acceptance Product Evaluator (UAPe)

Company Description

LinkedIn is the world’s largest professional network, built to create economic opportunity for every member of the global workforce. Our products help people make powerful connections, discover exciting opportunities, build necessary skills, and gain valuable insights every day. We’re also committed to providing transformational opportunities for our own employees by investing in their growth. We aspire to create a culture that’s built on trust, care, inclusion, and fun – where everyone can succeed.

Join us to transform the way the world works.

Job Description

This role will be based in Sunnyvale, Mountain View, or Omaha 

At LinkedIn, we trust each other to do our best work where it works best for us and our teams. This role offers a hybrid work option, meaning you can both work from home and commute to a LinkedIn office, depending on what’s best for you and when it is important for your team to be together.

As a User Acceptance Product Evaluator (UAPe) you will evaluate the product quality of new and existing LinkedIn products and features. You will assess the readiness of our latest changes prior to their being released through the planning and execution of evaluations across the entire portfolio of LinkedIn’s products. These product evaluations will include black box user acceptance testing, functionality testing, usability testing, accessibility testing, exploratory testing, and competitive benchmarking. You will join a team of member-focused, results-oriented product evaluators who work with product managers, engineers, and application designers to help evaluate, shape and improve the product features that make our members successful each and every day.

As a User Acceptance Product Evaluator, you will develop proficient knowledge of LinkedIn’s core products. You’ll independently and comprehensively test user flows and functionalities. You will proactively engage in requirements gathering and discovery calls with stakeholders. You’ll collaborate directly with cross functional teams on complex issues that require in-depth investigation. You’ll influence product and engineering decisions with manager oversight and lead major work streams and key projects.

Responsibilities:

• Independently evaluate the next generation of product features and functionalities as well as help to sustain our current products flows.
• Collaborate with engineers and product managers to write and execute test cases based on product specs and member behavior.
• Consult with engineers, team leads, and product managers to provide member perspective on features and provide guidance such that they meet market needs with respect to functionality, usability, performance, and security.
• Collaborate with and provide potential solutions to cross-functional teams on complex issues, issues’ severity, and impact.
• Use data to decide issue prioritization for Engineering and partner stakeholders.
• Present technical and functional details to leaders with both technical and non-technical backgrounds and provide recommendations on product readiness for public launch.
• Help develop project management plans and test plans with multiple work streams and help manage execution.
• Contribute to and maintain test case repository as source of truth for expected product behavior and test coverage.
• Help analyze member reported issues and recommend test coverage improvements.
• Use JIRA to identify trends and areas for improvement for the team.
• Use product knowledge to identify issues and create bug reports.
• Estimate evaluation effort levels on projects.

Qualifications

Basic Qualifications:

• 3+ years’ experience in one or more of the following areas: Product Testing, Product Evaluation, Software Quality Assurance, Software Test Engineering, Software Quality Engineering, User Experience, Program/Project Management,

Preferred Qualifications:           

• BE/BS/BA degree preferred
• Experience in Agile Testing practices
• Experience with test plan & test case writing
• Experience in JIRA, TestRail
• Experience with SQL or other database structures
• Experience with Accessibility testing
• Working experience with test automation tools and scripting/programming languages is a plus - Postman, Selenium, Appium, Java, Javascript, Python, etc. 

Suggested Skills

• Product testing
• Product quality

Additional Information

LinkedIn is committed to fair and equitable compensation practices.

The pay range for this role is $71,000 - $115,000. Actual compensation packages are based on several factors that are unique to each candidate, including but not limited to skill set, depth of experience, certifications, and specific work locatio