Every day, Global Payments makes it possible for millions of people to move money between buyers and sellers using our payments solutions for credit, debit, prepaid and merchant services.  Our worldwide team helps over 3 million companies, more than 1,300 financial institutions and over 600 million cardholders grow with confidence and achieve amazing results.  We are driven by our passion for success and we are proud to deliver best-in-class payment technology and software solutions.  Join our dynamic team and make your mark on the payments technology landscape of tomorrow. 

JOB DESCRIPTION OVERVIEW

Focus on the high-profile Retail and Services Point of Sale (POS) solutions and our latest product offerings as a part of teams that work quickly and enthusiastically to ship product on aggressive deadlines. We are looking for someone who can hit the ground running and make contributions immediately. This role requires a multidisciplinary approach encompassing the following:

• User-Centered Design: You create solutions that prioritize user needs, conducting research to understand user behavior, preferences, and behaviors of the end user throughout every phase of product development. Ensuring products are intuitive, efficient, and enjoyable to use is a top priority. 

• Data-Driven Researcher: From user testing to qualitative analysis, you are innately curious and use that to assist with collecting disparate sources of information and delivering actionable insights.

• Visual Designer: You create clean and balanced designs, maintaining consistent patterns that fall within and contribute to brand identity and design systems on every project.

• Interaction Designer: From understanding user needs to creating sketches and prototypes, you link UX research and visual design.

• Thoughtful Collaborator: Considered by peers as a strong thought partner, you brainstorm constructively with others and know how to solve tough problems by collaborating closely with product managers, developers, and other stakeholders to align on objectives, ensure technical feasibility, and balance user and business goals throughout the design process.

• Team Player: You check your ego at the door and don’t take yourself too seriously. Instead, you bring an entrepreneurial spirit and willingness to take on a variety of roles to get things done. You value building strong relationships with cross-functional teams, influencing stakeholders to align on a shared vision and priorities. You work well within agile processes, fostering collaboration, iterative design, and adaptability across teams.

RESPONSIBILITIES
 

• User Research

  • Understand the user experience as a whole and use it to appropriately inform design decisions

  • Perform competitive analyses to ensure alignment with the current product market and define existing user pain points

  • Help conduct and define UX research, persona creation, user interviews, and usability testing scenarios

  • Interpret complex data into defined user problems, suggested user journeys, and prescribed UI designs to support the best user experiences

  • Consolidate findings in an organized deck and present to stakeholders alongside design recommendations

• Product Design

  • As an acute designer, produce new product experiences and improvements:

  • Define the product’s look and feel based on persona needs and business goals

  • Create, updating, and implementing thoughtful UI/UX concepts, wireframes, high fidelity comps, and clickable prototypes for multiple viewports and touchpoints

  • Design layouts and interaction patterns that achieve consistency within a larger suite of products

  • Effectively communicate visual design choices, UX interactions, and product specifications while also negotiating options with technical, product, and management teams

  • Understand what types of user experiences are made possible with current technology

  • Collaborate with Product teams to ensure designs are implemented by Development teams as intended and the integrity of the experience is maintained in the final output according to design standards, brand expectations, and defined