Account Manager - Expansion Sales

Raft is the intelligent logistics platform that’s rewriting the technology playbook for freight forwarders and customs brokers in the automation era. A dynamic UK-based technology company with a global impact across logistics, we’re searching for a Strategy and Operations Consultant who is excited by the prospect of working in a rapidly growing international scale-up. We have significant runway thanks to our most recent Series B funding, which we raised from some of the best investors in the space: Eight Roads (Alibaba, Spendesk, Toast), Bessemer Venture Partners (LinkedIn, Twilio, Shopify), Episode 1 (Zoopla, Betfair, Shazam) and Dynamo Ventures (Sennder, Stord, Gatik).

We are seeking a highly motivated and experienced Account Manager to join our dynamic sales team. As an Account Manager at Raft, your main responsibility will be to drive revenue growth by up and cross selling to existing accounts, as well as managing their contract renewals. You will serve as the primary sales point of contact for established clients, understanding their business needs, and presenting solutions that meet their objectives. Your ability to build strong relationships, effectively communicate the value of our SaaS products, build pipeline, and close deals will be instrumental in the success of our organization.

Day to day Responsibilities:

• Expansion Sales:
• Renewal Management::
• Account Management
• In collaboration with the customer success team, serve as a trusted advisor, providing expert guidance and support to clients throughout their journey with our SaaS products.
• Sales Strategy and Planning:
• Sales Pipeline Management:
• Collaborate with cross-functional teams, including customer success, support, product development, and marketing, to ensure clients' success, promote product enhancements, and to achieve sales objectives and ensure seamless delivery of products and services to clients.

Requirements

• Bachelor's degree in business administration, marketing, or related field. A Master's degree is preferred.
• Demonstrable sales experience in a B2B sales environment, preferably in a SaaS company serving the logistics industry.
• Proven track record of achieving sales targets and revenue growth, with a focus on up and cross selling to existing clients and managing contract renewals.
• Strong consultative selling skills and the ability to articulate complex concepts in a clear and compelling manner.
• Excellent communication and interpersonal skills to build and maintain long-term relationships with customers, partners, and stakeholders.
• Excellent negotiation skills.
• Ability to analyze data, make informed decisions, and solve problems.
• Results-driven mindset with a passion for exceeding targets and driving revenue growth.
• Familiarity with CRM software and sales tools.
• Knowledge of market trends, customer needs, the competitive landscape andSaaS business models.
• Ability to work independently as well as collaboratively in a team environment.
• Willingness to travel as required.

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