Director, Corporate Reputation and Communications

Avoq is seeking a Director to lead account teams and manage direct day-to-day client interaction on a portfolio of Reputation accounts, including oversight, development and execution of comprehensive, strategic plans for outreach, earned media and/or paid media.

WHO YOU ARE

• A strategist that can quickly analyze an issue, and mobilize a team around creative solutions
• Innately curious and motivated by providing innovative solutions to develop campaigns within the context of an ever-evolving political, corporate and media landscape
• Able to provide direct leadership on media outreach, audience development and campaign optimization
• Able to build strong relationships and establish clear lines of communication with senior internal team members, strategic partners, vendors and client teams alike
• An entrepreneur at heart and takes pride in delivering exceptional work products and client solutions
• Excited to work on a diverse variety of projects which draw on an array of skills
• Encouraged by and embraces a culture based on teamwork, collaboration, and intellectual curiosity

WHAT YOU’LL DO

• Serve as the account lead for a portfolio of clients across a range of sectors and issues directing day-to-day message strategy, crisis and executive communications

• Assist team to develop proactive reputation management campaign strategies to maintain, protect or reimagine brand reputation through a long-term narrative
• Act as strategic communications partner leading message strategy, crisis and executive communications for clients
• Help drive the implementation of issues management strategies that anticipate potential reputational challenges, outlining reactive and/or proactive issues management or crisis communication plans to mitigate or minimize reputational impact.
• Successfully integrate market research, insights and audience targeting tools and services into new business opportunities
• Oversee all campaign and account activity and deliverables for senior management
• Facilitate the training and development of all team members
• Advise clients through account development and growth
• Direct and manage the daily workflow and final product for proposal development, client campaigns, campaign activation and maintenance, regular reporting and budgeting, and ongoing status updates
• Review client deliverables for quality, ensuring that recommendations and work product are sound and viable
• Manage, mentor, and cultivate junior staff to deliver high quality work products and foster professional development
• Aid in new business generation, and serve as the lead project manager on proposals and pitches overseeing deadlines and approval process with Managing Partners Managing Directors, Senior Directors and Directors
• Assume accountability and ownership of campaign execution for assigned client accounts in support of the primary business developer

Requirements

YOUR EXPERIENCE

As a qualified candidate, you have experience in all areas below:

• Quickly understand and analyze complex client challenges
• Serving as the trusted advisor to clients through account development and growth
• Clearly communicate strategies and tactics using compelling written and visual materials
• Track record of managing teams, time-sensitive workplans and budgets in a highly organized and efficient fashion
• Ability to build trust and relationships with clients and clearly communicate strategies and tactics
• Strong analytical thinking skills, highly collaborative and a data-driven problem solver
• Possess strong time management skills and able to meet simultaneous deadlines and manage multiple projects at once
• Excellent writing, research and presentation skills

As an exceptional candidate, you possess many of the following attributes:

• 7+ years of relevant strategic communications experience focused on reputation campaigns, executive communications and crisis management
• Subject matter expertise in at least one issue area or industry of focus for Avoq, including media and communications, campaign management, real estate and land use, labor, technology, education, energy & environment, health and life sciences, transportation & infrastructure, financial services, or law
• Experience in team and project management and presentation skills
• Understanding of reporting and application of analytics tools, and an eagerness to use in-house research tools to glean valuable campaign insights to ensure we are constantly optimizing 
• Ability to participate in knowledge share sessions to share and learn new strategies for optimizing and enhancing campaign performance

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