Food & Beverage and Event Sales Manager

Job Type Full-time Description

Gravity Haus seeks a creative, operationally oriented individual who is highly organized, eager to support, and ambitious to help build and lead the organization’s Food & Beverage Group Sales department. This person will lead all F&B group sales efforts, including but not limited to weddings, corporate retreats, hotel buyouts, third-party booking relations, and all large restaurant bookings across the Gravity Haus hotel portfolio.  This person will have a strong appreciation for and commitment to the outdoors, sustainability, and their own personal growth.

That’s where YOU come in!

Who You are/have:

• Self-motivated leader who’s comfortable navigating ambiguity and carving a new path with minimal direction.
• Extremely organized - comfortable managing multiple tasks with a great attention to detail and the ability to prioritize in a changing environment and still meet deadlines  
• A dynamic self-starter who takes initiative, highly reliable  
• Strong verbal and written communication skills; interpersonal and follow-up skills  
• Proactive problem solver with conflict resolution skills  
• Polished, professional and welcoming when dealing with clients, third party booking companies, members, sponsors, and executive management  
• Ability to work independently and as part of a team
• Adaptable to changes in the work environment; manages competing demands; changes approach or method to best fit the situation; able to deal with frequent change, delays, or unexpected events, appreciates opportunity to adjust and adapt with growing business.
• Ability to execute and oversee high-expectation events programs in the event and/or hospitality industry.
• Emotional intelligence and interpersonal skills, with the ability to build strong working relationships with team members and clients
• You have an appreciation for and commitment to the outdoors, sustainability, and your own personal growth.  

What You’ll Do…

• Assist in designing key sales infrastructure for F&B Group Sales Department
• Provide an unprecedented level of service and sales expertise via phone, email and in-person interactions.
• Work directly with Rooms Group Sales Manager on all incoming food and beverage opportunities associated with group hotel bookings
• Generate and present weekly reporting on group sales revenue, prospecting metrics, lead flow, and other valuable industry metrics
• Work closely with Gravity Haus properties and their local teams on all incoming food and beverage opportunities associated with events on property
• Respond to all event requests within 24/48 hours with thorough and thoughtful responses.
• Immerse in discovery, build relationships, generate quotes, communicate internally cross-department, and ultimately generate group sales
• Explore all third-party relationships to grow opportunities and revenue across the Gravity Haus portfolio
• Work creatively and strategically to grow the event, food, and beverage sales sector through both inbound and outbound lead generation.
• Oversee all properties in achieving food, beverage, and event revenue targets
• Diligently manage and maintain an exceptional pipeline of opportunities on a weekly basis, in an effort to achieve quarterly and annual goals
• Follow company standards to maintain high-quality service and guarantee customers receive exceptional service.
• Oversee event sales, planning and executions within a fast-moving, high-standard environment 
• Ability to lead and jump into a variety of roles as needed to ensure client satisfaction and overall event success.
• Set a continuous example that service team members can aspire to in terms of appearance, professionalism, hospitality, knowledge, and work ethic.
• Be an Ambassador for Gravity Haus, sharing our mission and and vision to build our globally conscious community for the modern adventurers! 
• Embrace the Gravity Haus core values of:  
• Keep Growing. 
• Bring Others Along. 
• Create Powerful Moments. 
• Be “All-In” + Go the Distance. 
• Make it Better than You Found It. 

Education and Experience

• 5 years of group, food and beverage, or sales experience
• Bachelor’s degree 
• Proficient with Google Drive and Adobe Acrobat. 
• Experience with Hubspot (or similar cloud-based CRM application) 
• Experience with F&B platforms (e.g. OpenTable, Triple Seat, Event Temple)
• Knowledge of the outdoor industry and background in executing culinary, recreation and wellness-based