Senior Inside Sales Manager

DSI Systems Inc., an authorized AT&T Representative partner, has an immediate career opportunity for a Senior Inside Sales Manager for the AT&T SMB Division. In this role, the Senior Inside Sales Manager is responsible for leading and developing an existing, high-performing sales team focused on handling inbound (and some outbound) business-to-business sales calls with an emphasis on our partnership with AT&T.

DSI is also a leader in sales enablement solutions in the telecommunications industry. The Enterprise Sales Team works closely with industry leaders like AT&T and DIRECTV to help convert sales opportunities with commercial clients.

*This is an in-office position that will report to our Richardson, TX office*

About DSI Systems

DSI is a family-owned company that has been in business since 1984. We provide enhanced value that delivers results for our clients and partners, through sales management, marketing assistance, hardware logistic solutions, immersive training, engineering expertise, and proprietary software solutions.

We believe that relationships are the most important part of our business. Whether it’s mobility, broadband, video, commercial, residential, L&I, MDU, or all; we are a one-stop solution to help sales partners uncover growth opportunities.

Responsibilities

• Lead and manage a team of inside sales representatives, providing guidance, training, and support to ensure team success
• Develop and implement sales strategies and goals to drive revenue growth, primarily through AT&T products and services
• Build and maintain strong relationships with AT&T, authorized retailers, and vendor partners
• Monitor sales performance and provide regular reporting to upper management
• Collaborate with cross-functional teams to develop and execute sales programs and initiatives
• Stay up to date with industry trends and competitive landscape to identify opportunities for growth
• Ensure customer satisfaction by addressing inquiries and resolving any issues promptly

Requirements

• High school diploma or higher
• Previous experience managing sales teams or call centers is required
• Experience with contact center platforms like Zendesk, Five9, or any phone/lead management software is preferred
• Strong computer skills with proficient knowledge of Excel and PowerPoint
• Dynamic, highly motivated individual with the integrity and passion to succeed
• Prompt, strategic, highly organized, effective time management goal-oriented with proven results
• Previous experience in Telecom/IT Sales is preferred, with a strong emphasis on AT&T products and services.

Benefits

• Medical, Dental, Vision, and Life insurance are available on the first day of the month following your first day of employment – no extended waiting period
• 401k Plan with employer matching
• Paid vacation, personal/sick days, and bereavement time
• Employee Profit Sharing Program
• 50% AT&T wireless discount
• Paid training
• Advancement opportunities, we prefer to promote from within!