We anticipate the application window for this opening will close on - 15 Apr 2026

 

At Medtronic you can begin a life-long career of exploration and innovation, while helping champion healthcare access and equity for all. You’ll lead with purpose, breaking down barriers to innovation in a more connected, compassionate world.

A Day in the Life

The Commercial Operations Analyst is responsible for supporting the operational activities that drive the success of the sales organization. This role combines driving commercial excellence, sales analytics, and process improvement to support revenue growth and enhance customer and organizational stakeholder satisfaction. As a core member of the Channel Innovation & Customer Engagement leadership team, the Principal Analyst, Commercial Operations will act as a catalyst for growth, driving the design and execution of innovative commercial strategies that expand market presence, elevate customer engagement, and accelerate revenue performance. The ideal candidate will pair strong analytical and operational expertise with a growth mindset and collaborative leadership style—empowering the sales organization to deliver extraordinary results.

The role requires cross-functional collaboration, process optimization, connection with marketing, and leadership to ensure the sales organization is equipped with the tools, resources, training, and marketing assets needed to succeed. This role reports to the VP, Channel Innovation & Customer Engagement and sits on the Channel Innovation & Customer Engagement (CICE) leadership team.

Commercial Operations and Performance: 

• Define opportunities and targets to accelerate growth aligned with the business strategy by leading ad-hoc data analysis and partnership with the sales and marketing leaders  
• Create and scale sales processes, systems and tools to enable high performance and achieve objectives  
• Streamline workflows, roles, processes and systems to improve operational efficiency, leveraging AI to accelerate time to value  
• Prepare quarterly business review analytics; highlighting areas of strength and weakness to improve performance  
• Drive automation and integration of sales tools to enhance productivity 
• Uncover trends within the data to understand drivers of performance and translate those insights into actionable recommendations for leadership, leveraging and developing AI solutions where concretely valuable 

Sales Enablement: 

• Translate requirements from ad-hoc analysis to technology teams enabling them to build scalable technology to automate sales processes and analytics to accelerate performance  

Cross-Functional Collaboration: 

• Partner closely with marketing, sales, and strategy in CICE to align strategies and execution to meet sales goals 
• Independently run analysis and hypothesis testing based on business questions from cross functional partners and provide a comprehensive narrative of the behavioral patterns present in the data  
• Ability to influence and inspire cross-functional teams to adopt new ways of working and deliver stretch growth goals.

Must Have: Minimum Requirements 

To be considered for this role, please ensure these minimum requirements are evident in your applicant profile. 

• Bachelor’s degree in Business Administration, Marketing, or a related field 
• 7+ years sales analytics experience  
• Knowledge of CRM systems (salesforce.com) and sales analytics tools 

Preferred Qualifications: 

• Master’s degree in Business Administration or a related field 
• Experience in the medical device or healthcare industry 
• Proven experience in sales operations, sales management, or a related role 
• Strong analytical and problem-solving skills 
• Excellent attention to detail 
• Excellent communication and interpersonal skills 
• Ability to work collaboratively with cross-functional teams 
• Proficiency in sales tools and technologies 
• Strong leadership and team management skills 
• Ability to manage multiple projects and priorities in a fast-paced, dynamic environment 

For Baccalaureate degrees earned outside of the United States, a degree that satisfies the requirements of 8 C.F.R. § 214.2(h)(4)(iii)(A) is required.

Physical Job Requirements

The above statements are intended to describe the general nature and level of work being performed by employees assigned to this position, but they are not an exhaust