Population Health Pharmacy Technician | Hybrid work schedule

Job Details

Life is full of choices, and ChristianaCare recognizes whom you work for is an important decision. Choose an organization that values pharmacy services and provides the opportunity to impact the health of our community adhering to our Core Values and Behaviors guided by Excellence and Love.

ChristianaCare benefits:

ChristianaCare offers an annual incentive bonus and a collegial space where innovation is valued. We offer incredible Work/Life benefits including annual membership to care.com, access to backup care services for dependents through Care@Work, retirement planning services, financial coaching. Fitness and wellness reimbursement, and phenomenal discounts through several vendors for hotels, rental cars, theme parks, shows, sporting events, movie tickets and much more.

Our medical/dental/vision benefits are available to our caregivers on their first day of employment! And we offer two different mechanisms toward planning for your retirement, a 403(b) and a defined contribution plan.

This position is full-time hybrid work schedule; 40 hours weekly, 8-hour shifts working Monday – Friday 8am-4:30pm.  No weekends or holidays.

As a Population Health Pharmacy Technician you will play a vital role in identifying, monitoring, and reporting on patients who have medication adherence gaps within the assigned value-based care contracts. Under the guidance of the Clinical Pharmacy Manager, this pharmacy technician collaborates with Population Health Clinical Pharmacists to analyze medication adherence reports, input intervention opportunities into a database, and verify patient medication adherence. Additionally, this position supports the CareVio transitional care pharmacist by conducting medication histories and managing prior authorizations.

PRINCIPAL DUTIES AND RESPONSIBILITIES:

• Review medication adherence reports to filter out patients who do not qualify for intervention.
• Input intervention opportunities into the EMR and Care Management program, prioritizing based on risk and assigning them to the appropriate pharmacist.
• Perform patient outreach to address medication adherence gaps
• Conduct follow-up calls, with pharmacies to confirm medication pickups
• Assist patients in connecting with the pharmacist for various clinical needs
• Facilitate processing prior authorizations and patient assistance applications for medications to expedite therapy initiation or avoid therapy disruption

EDUCATION AND EXPERIENCE REQUIREMENTS:

• High school diploma or equivalent required.
• Associate or bachelor’s degree preferred.
• Experience working in a medical practice or pharmacy preferred.
• Pharmacy Technician Certification Board (PTCB) certification preferred
• Applicants with pharmacy experience, and not currently PTCB certified, are encouraged to apply and will be required PTCB certification in 1 year of employment.

Post End Date

Sep 30, 2025

EEO Posting Statement

Christiana Care Health System is an equal opportunity employer, firmly committed to prohibiting discrimination, whose staff is reflective of its community, and considers qualified applicants for open positions without regard to race, color, sex, religion, national origin, sexual orientation, genetic information, gender identity or expression, age, veteran status, disability, pregnancy, citizenship status, or any other characteristic protected under applicable federal, state, or local law.