Product Knowledge Manager (Global) H/F

Created in Lyon in 2016 by French entrepreneurs, Agicap is one of the fastest scale-ups in Europe, with over 7000 customers and revenue growth above 100% YoY for the past 3 years. GP Bullhound has ranked us as the next most likely unicorn in Europe.Agicap allows CEOs and Finance teams of SMBs and Mid-Market companies to efficiently manage and forecast their cash flow, pay their suppliers and get paid.Cash is King, and Agicap fundamentally reshapes the way companies manage one of their greatest pain points.Our ambition is to become the global financial management solution for SMEs and Mid-Market companies worldwide.To help us get there we have raised 3 rounds of fundings so far, totalling $121 million, with prestigious VC funds including Greenoaks, Partech and BlackFin.These additional resources further fuel our product innovation, allowing us to grow significantly the team by welcoming new talents and accelerating our international expansion across Europe. We are now over 500 people.We believe our success comes from our highly passionate and dedicated teams, committed to building a company where people can grow and build their careers. We are constantly looking for great talents, aiming for excellence and ready to join our ambitious adventure!<br/><a href="https://agicap.com/en/" rel="noopener noreferrer">Home page</a><a href="https://agicap.com/en/clients/" rel="noopener noreferrer">Customer Stories</a><a href="https://career.agicap.com/article/working-at-agicap/" rel="noopener noreferrer">Our Values</a><br/><b>Headcount Growth :</b>July 2019 : 10July 2020 : 50July 2021 : 200July 2023 : +500<br/><br/>Product Knowledge Managers are product experts on an Agicap product line. Your goal is to make sure that the users are getting the most value from the product. The PKM leverage 3 missions to reach this goal : <b>support,knowledge</b> &amp; <b>project</b>. <br/> ▪ As a product expert, you will provide top notch product training and documentations to the business teams so they can better leverage all the product capabilities.<br/> ▪ As a product support, you will be able to tackle any product &amp; tech issues raised by the business teams that prevent our customer to use its full potential.<br/> ▪ As a project manager, you will handle projects that will enable the users to get more value from the product.<br/>Your role is key in our organization as a pivot between customer success, sales and product / tech teams. <h3>Requirements : </h3> <ul> <li>You are graduated from a top engineering or business school</li><li>You are fluent in French and English (German is a +)</li><li>You are customer, problem and impact oriented</li><li>You have a first experience in a tech environment</li><li>You demonstrate methodological rigor</li><li>You have a strong team spirit and have experience working with CS, sales, tech, PM, marketing teams</li><li>You are an excellent communicator and are able to share your vision</li><li>You are ambitious and the startup mindset attracts you</li></ul> <h3>What we offer : </h3> <ul> <li>Daily lunch allowance, health insurance, transportation reimbursement and state-of-the-art work equipment </li><li>A beautiful office in the heart of Lisbon, right in one of Europe’s top rising tech hubs</li><li>A key moment to join a fast-growing startup</li><li>An empowering entrepreneurial framework with lots of autonomy</li><li>A fun, energetic team where we celebrate with regular afterworks, team building events and global seminars with all Agicapians</li><li>A sustained and passionate work atmosphere with a real team spirit to get Agicap off the ground internationally 🚀</li></ul> <h3>Recruitment Process :</h3> <ul> <li>Phone interview with Anaïs, Talent Acquisition Specialist.</li><li>1st Round with Elie, Head of Product Operations</li><li>2nd Round practical case with Romain, Lead Product Knowledge &amp; Support.</li></ul><b>See you soon, your Agicap Lisbon team!</b>