Business Consulting Services - Learning & Management Services Lead (BCS330)

About Us:    The Class Consulting Group is a boutique management consulting firm headquartered in SFO-Bay Area that provides consulting services to senior management and Board of Directors of nonprofit/philanthropic organizations. It also offers community leadership opportunities to professionals. CLASS collaborates with its clients - the Non-Profit Organizations to help them realize their mission and create tangible value. CLASS offers business consulting services in Marketing, Strategy, Human Resources/ Organization, Finance and IT.   We are looking for motivated and committed individuals to join our volunteer-driven teams.  
Position Type: Volunteering (All volunteering positions at The Class Consulting Group are unpaid). Temporarily remote due to COVID-19. ' General Responsibilities: 

• Assisting in developing strategic and operation plans by identifying short term and long term priorities. 
• Responsible for the management and support of a web based LMS system. 

• Uploads, Manages & tracks course materials, participants course completion records 
• Responds to all LMS work requests and all inquiries regarding training records/reports. 
• Ensure that all end users issues are resolved, including transcript issues, account request, and system functionality issues. 
• Knowledgeable and able to perform installation, configuration, upgrading, patching, and troubleshooting. 
• Act as the technical lead on all LMS matters. Interface with the LMS vendor on continuous basis to resolve any outstanding product issues. 

  Qualification and Requirements: 
 

• MBA HR with 8+ years of experience 
• Prior experience working with non-profit organizations 
• Strong leadership, communication, and follow-up skills 

• Familiar with Learning Management tools 
• Client/stakeholder relationship management 
• Positive attitude and commitment to projects  

  Commitment: 

• Minimum 1+ year of commitment for the unpaid / pro-bono position. 
• Attend Weekly Meetings: 2 in-person and 2 conference calls. 
• Time: Minimum 5 hours per week [excluding meeting time]. 
• Continuous learning 

  Benefits: 

• Leadership development opportunities. 
• Networking opportunities. 
• Group based learning 
• Satisfactory volunteering experience 

The CLASS Consulting Group believes in equal opportunity and considers applicants for all positions without regard to race, color, religion, creed, gender, national origin, age, disability, marital or veteran status, sexual orientation, or any other legally protected status.