Salesforce Architect

From Fivetran’s founding until now, our mission has remained the same: to make access to data as simple and reliable as electricity. With Fivetran, customer data arrives in their warehouses, canonical and ready to query, with no engineering or maintenance required. We’re proud that more organizations continue to leverage our technology every day to become truly data-driven.

  About the Role   We’re looking for a Salesforce Architect to help us evolve our Salesforce CRM to the next level to meet the needs of our rapidly scaling global business.  You are a highly skilled Salesforce technology professional capable of working across all levels of the organization and are adept at crafting, implementing and evolving out of the box and custom solutions that employ best practices for systems integration (API and IPaaS Solutions) across the SFDC ecosystem. At Fivetran, we use Salesforce CPQ as our source of truth for our organization, you will bring a sound understanding of usage based models and billing processes/operations as they apply to usage rating, order orchestration, activation, revenue recognition, invoice generation, payment processing, and general ledger (GL) processing and management.    You will work closely with our current Revenue Excellence team along with our cross functional stakeholders in Marketing, Finance, Sales, Analytics, Product, Customer Success and Engineering to ensure we are leveraging Salesforce as our source of truth across the organization.   You’ll also be responsible for ensuring the technical excellence of your team and owned services, through design reviews, code reviews and our approval process; contributing to architectural designs; and mentoring colleagues.   This is a high visibility role within the organization with an incredible opportunity to drive impact and value quickly.   This is a full-time position based out of our Oakland office in California.   Technologies You’ll Use   Salesforce CRM, Salesforce CPQ, Apex, Javascript, Lightning Web Components (LWC), SOQL, Salesforce APIs, Python, HTML, Git, consuming and invoking web services utilizing WCF, REST, XML, JSON   What You’ll Do  

• Architect and Lead: Define and drive the architecture and technical strategy for Salesforce CRM and related systems, ensuring alignment with overall business objectives. Lead the design and implementation of scalable and secure solutions that integrate seamlessly with other enterprise systems.
• Strategic Initiatives: Spearhead key strategic initiatives, such as process automation, and data integration efforts, to enhance operational efficiency and business agility.
• Cross-Functional Collaboration: Work closely with executive and senior leadership across the organization to identify and prioritize key projects, providing technical expertise and strategic insights.
• Team Leadership and Development: Mentor and develop a team of engineers, fostering a culture of innovation and continuous improvement. Lead by example, promoting best practices in coding, design, and system architecture.
• Complex Problem Solving: Address and resolve high-impact, complex technical challenges, ensuring the reliability, performance, and scalability of Salesforce and its integrations.
• Governance and Compliance: Establish and enforce governance frameworks, ensuring compliance with industry standards, data privacy regulations, and internal policies.
• Thought Leadership: Contribute to the broader tech community by sharing best practices, participating in industry events, and publishing insights on Salesforce technology and architecture.
• Ownership and Accountability: Take full ownership of the Salesforce ecosystem, driving enhancements and optimizations to meet evolving business needs. Act as the primary point of contact for high-stakes projects and critical system issues.

  Skills We’re Looking For  

• Extensive Salesforce Expertise: 10+ years of experience in Salesforce development and architecture, including deep knowledge of Apex, Visualforce, Lightning Web Components (LWC), SOQL, and Salesforce APIs. Demonstrated ability to design and implement complex, scalable solutions within the Salesforce ecosystem. 2nd Generation Managed Package experience is a plus.
• Business Acumen and Cost Management: Strong understanding of business processes, particularly in the context of billing, revenue recognition, and order management. Ability to evaluate and compare alternative solutions based on cloud costs and performance implications, ensuring efficient and cost-effective technology investments. Skill