Customer Contact Scheduler

 

Job Number: 70719 
Group: Cosma International  
Division: Eaglebend Manufacturing 
Job Type: Permanent/Regular 
Location: CLINTON 
Work Style:  

 

About us

We see a future where everyone can live and move without limitations. That’s why we are developing technologies, systems and concepts that make vehicles safer and cleaner, while serving our communities, the planet and, above all, people.

 

Forward. For all.

 

Group Summary

Cosma provides a comprehensive range of body, chassis and engineering solutions to global customers. Through our robust product engineering, outstanding tooling capabilities and diverse process expertise, we continue to bring lightweight and innovative products to market.

About the Role

Eagle Bend Manufacturing, a leading Tier 1 Automobile Manufacturer, we are seeking an experience Customer Contact Scheduler to act as liaison between customer, shipping and receiving and production to ensure on-time delivery of quality product on a JIT Qust in time) basis and that all customer specific requirements are met.

Your Responsibilities

• Coordinate JIT product shipments against customer releases and purchase orders
• Coordinate special customer requests and respond accordingly
•             Coordination of product between EBM and subcontractors
• Monitor Eagle Bend delivery/service performance; take corrective action where appropriate to ensure customer specific requirements are met
• Perpetual inventory analysis and investigation of shortages/overages and that inventory targets are met
• Participate in regular scheduled physical inventories and cycle counts as required
• Coordination of new program launches to ensure timely delivery and customer-specific requirements are met
• Coordinate program build-outs of old product lines and bank builds as needed
•             Answer customer portals at window scheduled times accurately

Who we are looking for

• Prior Inventory Control experience a requirement, preferably in manufacturing
• Inventory flow, JIT principles, automotive background preferred
• Experience with scheduling preferred
• 2-5 years' experience
• Ability to work overtime hours is required

Your preferred qualifications

• Bachelor Degree a plus

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​​​​​​​TECHNICAL EDUCATION:      

• APICS (American Production & Inventory Control Society)
• MRP or MRP II (Material Release Point) system implementation

Site Benefits

• Low Cost Health Insurance 
• Low Cost Dental Insurance + Vision Insurance
• 401(k) Matching 
• Employee Profit Sharing Plan
• Paid Vacation
• Paid Holidays
• Parental Leave (Staring 2025)
• Tuition Reimbursement and Online Career Development with Free Tuition 
• Referral Program - Up to $1,500 per Skill Trade Referral
• Onsite cafeteria Serving Hot Breakfast and Lunch
• Self-Checkout Snacks and Drinks Market 
• Employee Assistance Program
• Employee Discount Program
• Annual Employee and Family Events

What w