Medical Assistant/Relations Associate-Mount Sinai Doctors Medical Group - Full Time - Days

The Medical Assistant Relations Associate is responsible for effectively and efficiently providing patient procedures as ordered by the physician under the guidance of licensed medical staff (LPN, RN, NP or MD). In addition, provides clerical support necessary for efficient and effective functioning of the office.

1. Performs EKGs as ordered by the physician

2. Performs lab testing as ordered by the physician

3. Performs PFT as ordered by the physician

4. Admits patient to the exam room and takes vital signs, medical history, medication history and allergy history. Height and weight as indicated

5. Performs quality controls

6. Ensures that the patient referrals are completed and forwarded appropriately

7. Documents appropriately any treatment

8. Documents any telephone contact with the patient

9. Documents in the lab accession log and outside medical testing log as per established procedure

10. Adheres to universal precautions and OSHA Regulations

11. Maintains examination rooms and medical areas in a clean and orderly fashion

12. Registers and transacts patients promptly and accurately using current computer system

13. Updates pertinent patient information, including medical insurance coverage and eligibility

14. Ensures that all patients names appear on daily ledger sheets

15. Schedules patient appointments

16. Retrieves and files medical reports/lab results

17. Processes HMO referrals as requested by Physician, Practice Management, and patients

18. Communicates to Physician all patient emergencies

19. Answers telephones with name and Beth Israel Medical Group office location

20. Takes messages to ensure follow-up on all calls

21. Scans paperwork into the EMR in a timely fashion

22. Balances ledger sheets and accounts for all monies received

23. Has accountability for all aspects of the cash box and the contents within. Notifies Office Administrator or Reimbursement/Front Office Coordinator when change is needed

24. Provides information to other departments as requested

25. Provides assistance with uncovered shifts

26. Confirms appointments

27. Notifies Practice Manager or Office Manager of any problems in the office

28. Notifies Practice Manager or Office Manager when office supplies are needed

29. Calls insurance companies to verify coverage and eligibility

30. Forwards to specialty offices all information pertinent to scheduled appointments; i.e., labs, referrals, ex-rays, etc.

• High school diploma or general education diploma (GED).
• BLS certification or Heart Saver from AHA
• Licensed/Credentialed as a Phlebotomist or EKG technician preferred
• Certification as a Medical Assistant or two (2) years relevant work experience preferred.
• CMA/RMA Required

Collective bargaining unit: SEIU 1199-MSBIMG

Compensation Statement

The Mount Sinai Health System (MSHS) provides salary ranges that comply with the New York City Law on Salary Transparency in Job Advertisements. The salary range for the role is $27.48 - $27.98 Hourly. Actual salaries depend on a variety of factors, including experience, education, and operational need. The salary range or contractual rate listed does not include bonuses/incentive, differential pay or other forms of compensation or benefits.

SEIU 1199 at Mount Sinai Beth Israel - DOCS, ABM - BIMG W 23rd St.Specialities - BIMG, Beth Israel Medical Group

Strength through Unity and Inclusion

The Mount Sinai Health System is committed to fostering an environment where everyone can contribute to excellence. We share a common dedication to delivering outstanding patient care. When you join us, you become part of Mount Sinai’s unparalleled legacy of achievement, education, and innovation as we work together to transform healthcare. We encourage all team members to actively participate in creating a culture that ensures fair access to opportunities, promotes inclusive practices, and supports the success of every individual.

At Mount Sinai, our leaders are committed to fostering a workplace where all employees feel valued, respected, and empowered to grow. We strive to create an environment where collaboration, fairness, and continuous learning drive positive change, improving the well-being of our staff, patients, and organization. Our leaders are expected to challenge outdated practices, promote a culture of respect, and work toward meaningful improvements that enhance patient care and workplace experiences. We are dedicated to building a supportive and welcoming environment where everyone has the opportunity to thrive and advance professionally. Explore this opportunity and be part of the next chapter in our history.

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