About Our Job

Are you an aviation enthusiast? Do you enjoy working in fast paced environments? Ready to make an impact dispatching first responders to emergency situations? Our Emergency Communications Center at DEN is dynamic and located at the 3rd busiest airport in the United States. In 2023 we handled over 220,000 phone calls and 7 million radio transmissions! 

Our Communications Center is the heartbeat of our operations. You'll be at the forefront of our operations, operating a multi-line phone system helping customers, and solving problems that develop in the ever-changing dynamic environment of the Communications Center. You will be the first point of contact and lifeline between emergency calls and First Responders. Your ability to multitask while problem solving on the fly is crucial to effectively communicate and be “the calm” during emergency situations. 

Remember that working in a 911 Communications Center is a vital role that directly impacts public safety. If you’re interested in this field, please WATCH THIS VIDEO and apply directly to make a difference! 

What We Offer 

With competitive pay, great benefits, and endless opportunities, working for the City and County of Denver, DEN means seeing yourself working with purpose — for you, and those who benefit from your passion, skills and expertise. Join DEN’s diverse, inclusive and talented workforce of more than 37,000 team members who are at the heart of what makes Denver, Denver. 

The City and County of Denver offers a competitive salary commensurate with education and experience. The starting salary range for this position is $31to $35 per hour. We also offer generous benefits for full-time employees which include but are not limited to:  

• Medical Plans, Dental, Vision Insurance

• Pension Plan for Life (Employee contributes 8.45%, Employer matches at 17.95%) and 457 (b) Retirement Plan

• PTO (over 3 weeks in your first year) and 12 paid holidays

• STD, LTD, HSA, FSA, Life Insurance

• CARE Bank, Family Leave Benefits

• Employee Assistance Program, Employee Volunteer Program

• Tuition Reimbursement (up to $2000/year), We Qualify for Student Loan Forgiveness Program

• Learning and Development Opportunities; Courses and Career Development Resources

• EcoPass (unlimited free RTD bus/train rides)

• & so much more!!!

2025 new hires are eligible for up to a $3,000 sign on bonus!

The details of the bonus will be discussed at interview and/or offer. Note: The hiring bonus will not be applicable to City and County of Denver employees who are currently employed with the city or who have been separated from the city for fewer than 6 months. 

Location and Schedule

• In this position you can expect to work 100% on site at the Communications Center at Denver International Airport. Free employee parking is provided. 

• Schedules are based on the needs or the organization. The candidate may be scheduled to work nights, weekends, and holidays.  

• Schedules are subject