Senior Associate, Senior Product Designer, Field Experience

 

Location Designation: Hybrid - 3 days per week 

 

 

Summary 

• Based in New York City / Full-time 

• Hybrid | Onsite 3x/week (Tues-Thurs) 

• Marketing, Product & Design 

 

What makes us stand out 

As an award-winning Fortune 100 Company, diversity and humanity are deeply rooted values in our company culture. We are vocal advocates for a supportive and inclusive work culture that inspires our employees to do meaningful, life-changing work. We believe there is a wealth of knowledge we can learn from one another, and that together, we can enact real-world change. 

When you join New York Life, you're joining a company that values career development, collaboration, innovation, and inclusiveness. We want employees to feel proud about being part of a company that is committed to doing the right thing. You'll have the opportunity to grow your career while developing personally and professionally through various resources and programs. 

 

About the role 

We’re looking for a Senior Product Designer to own and drive end-to-end design across a portfolio of products within our Field Experience (FX) value stream. 

This role is a critical partner to design leadership and will own UX and UI design execution across multiple products that support how our agents recruit, onboard, collaborate, and serve clients. You’ll focus on the highest-impact areas across this portfolio, with support in prioritization and direction from product and design leadership. 

This is a hands-on role with a high degree of ownership in a collaborative environment. You’ll independently drive design execution while staying closely aligned with design leadership and cross-functional partners. You’ll be trusted to support and contribute to discovery efforts and lead design execution through delivery: defining workflows, shaping interaction patterns, and delivering high-quality, production-ready designs. You’ll partner closely with Product, Engineering, and cross-functional stakeholders to ensure solutions are thoughtful, scalable, and aligned to both user and business needs. 

This role is ideal for a designer who thrives in complex, evolving environments, enjoys owning ambiguous problem spaces, and is comfortable operating as a senior individual contributor with significant responsibility and impact. 

 

What you’ll do 

Own design across a portfolio of products 

• Lead end-to-end design across multiple products within the Field Experience value stream 

• Manage multiple concurrent workstreams with competing priorities and deadlines, maintaining focus on the highest-impact work 

• Balance priorities across parallel initiatives while maintaining high-quality output  

• Ensure consistency and cohesion across experiences through reusable patterns and systems  

Drive design from discovery through delivery 

• Translate business and user needs into clear experience strategies, workflows, and interaction models  

• Create user flows, wireframes, high-fidelity UI, prototypes, and detailed specifications for development  

• Deliver designs ahead of development and support teams through build, including design QA 

Partner cross-functionally to deliver solutions 

• Collaborate closely with Product Managers and Engineers to execute against defined priorities and product direction  

• Translate business requirements and product strategy into clear, effective experience solutions  

• Apply design perspective to defined problem spaces and product priorities 

• Communicate design decisions clearly to stakeholders and incorporate feedback effectively 

Operate with autonomy and ownership