Ecommerce Strategy Associate (Stadium Goods) - Platform Solutions

About Farfetch Platform Solutions:At FPS we build best-in class technology solutions for luxury brands and retailers enabling them to drive growth and innovation, leveraging the Farfetch platform ecosystem.We pride ourselves on delivering a world class client service, from project management of the website build and maintenance through to ongoing e-commerce consultancy and support on in-store technology. One of our fastest growing teams, you’ll have the opportunity to be part of all the brilliant things we do.
About the role:As part of the FPS Client Services team you will work with the North America E-Commerce Strategy Manager to provide best in class e-commerce strategy to deliver brand and business growth for your clients in a collaborative working environment. The role is perfect for someone with 2-3+ years industry experience who wants to develop cross-discipline skills across e-commerce, marketing & technology ecosystems within the digital luxury & streetwear industries. To be successful in this role, applicants must be able to toggle between strategic and operational points of view as they build and execute client initiatives across varying e-commerce subject matters.

What You'll Do:

• A key, daily point of contact for a key, category-leading FPS clients, helping them to identify and formulate plans to drive business growth in a strategic manner 
• Work hand-in-hand with the digital marketing team to monitor and optimize performance of each marketing channel, driving opportunities for improvement across the FPS clients
• Report on trade / commercial performance analysis on weekly, monthly, and quarterly basis
• Carry out regular pieces of analysis to help define and support the decision making of FPS clients
• Support FPS clients with forecasting and providing data and insights to support their buying and merchandising
• Advise clients on pricing and markdown strategy, as well tactical recommendations around promotional activity
• Advise on and prioritizing client product roadmaps, and coordinating with the development teams to manage the output
• Build and maintain outstanding client relationships through effective stakeholder management, communication, reporting and problem solving
• Lead regular meetings and client workshops to guide the strategic direction of projects
• Create presentation material for Quarterly Business Reviews
• Work closely with the wider Operations, Production and Tech teams to solve any issues in a timely fashion

Who You Are:

• 2-3+ years experience in a consulting, retail or e-commerce role ideally with client-facing experience (an eclectic mix of experience is a plus)
• Excellent communicator and relationship builder
• An eagerness to learn new skills and knowledge across e-commerce and luxury industries
• Highly confident working with numbers and reportingAbility to work to deadlines in a fast-paced environment
• Excellent verbal and written communication skills
• Commercially focused and driven with the ability to work towards metrics and targets
• A flexible, approachable attitude with good creative and problem-solving skills
• A keen interest and understanding of fashion, luxury, and streetwear in a retail environment
• A diversity & inclusion-focused professional

Join the Farfetch Platform Solutions as an Ecommerce Strategy Associate!