Secure Computing Application Analyst (Onsite)

Date Posted:

2025-03-21

Country:

United States of America

Location:

PW100: East Hartford 400 Main Street, East Hartford, CT, 06118 USA

Position Role Type:

Onsite

Pratt & Whitney is working to once again transform the future of flight - designing, building and servicing engines unlike any the world has ever seen. And because transformation begins from within, we’re seeking the people to drive it. So, calling all curious. 

Come ready to explore and you’ll find a place where your talent takes flight—beyond the borders of title, a country or your comfort zone. Bring your passion and commitment and we’ll welcome you into a tight-knit team that takes our mission personally. Channel your drive to make a difference into shaping an organization and an industry that’s evolving fast to the future.

At Pratt & Whitney, the difference you make is on display every day. Just look up. Are you ready to go beyond?

We have an exciting new opportunity with our Digital Technology (DT) team for a Secure Computing Enterprise Application Support Analyst.

This position will be located onsite at our East Hartford, Connecticut campus location.

What You Will Do:

The Secure Computing Digital Technology team is looking for a motivated Applications Support resource to work within our Application Services group.  

 The Applications Analyst position works closely with customers and team members on application packaging, distribution, installation, configuration, testing, and support.  

The role will be responsible for a variety of application types including engineering, physics, math, and business applications.  

This position will include packaging, installing, configuring, and supporting applications deployed on various test and production networks. 

  

Key Responsibilities 

- Install/distribute application packages on multiple systems.

- Troubleshoot application issues by assessing interaction of multiple components such as software, network, data access, user environment, OS, licensing. 

- Respond to and resolve Help Desk tickets; manage software Change Controls. 

- Provide support for Business and Engineering Applications. 

- Prepare and maintain User documentation.

- Address application compliance issues. 

- Manage application projects. 

- Install and manage software licenses.  

- Maintain Application Installation Repository. 

- Maintain Programs application template in Staging Environment. 

- This position may require approximately 10% after-hours duties on a monthly basis. 

Qualifications You Must Have:

Bachelor's degree and 5+ years of experience in IT, including IT application project work; OR an advanced degree and 3+ years of experience in IT, including IT application project work; OR an Associates degree and and 7+ years of experience in IT, including IT application project work; OR in lieu of a degree, 9+ years of experience in IT, including IT application project work.

- US Citizenship is required due to systems supported.

- Ability to obtain and maintain US Government Security Clearance. 

- Ability to obtain and maintain industry standard Security (Security+ or better) technical certifications and specific applications as needed by the organization.  

- Experience packaging, installing and configuring applications in Linux and Windows. 

- Experience working knowledge of Linux and Windows commands and file system structures. 

- Ability to prioritize work and manage multiple projects priorities. 

- General Troubleshooting. 

- Documentation, Standard work, Process Improvements and Root Cause Corrective Action Skills. 

- Experience working collaboratively to help other team members and internal customers.  

- Experience thinking “out-of-the-box”.  

Qualifications We Prefer:

- Active/transferrable US Government secret security clearance.

- Certification in Security+ and/or Certified Information Systems Security Practitioner (CISSP/CASP). 

- Experience with Docker, Kubernetes, or similar technologies. 

- Experience with Ansible, Chef or similar technologies.

- General knowledge of scripting languages including Perl, Python, PowerShell, etc. 

- Familiarity with license management