Sr. Call Center Specialist (Bilingual Spanish) - Los Angeles, CA

Planned Parenthood Los Angeles is seeking an experienced Senior Call Center Specialist to work at our downtown headquarters office. To provide excellent customer service to both external and internal clients, a Senior Call Center Specialist must serve as an example of excellent customer service, answer calls, schedule appointments, provide support to centers and provide general Agency or program information. 
 
Over one hundred years ago, Planned Parenthood was founded on the idea that everyone should have the information and care they need to live strong, healthy lives and fulfill their dreams. Founded 57+ years ago, Planned Parenthood Los Angeles is one of the largest providers of reproductive health care services in Los Angeles County. The Planned Parenthood Los Angeles (PPLA) team works together to provide high-quality, affordable reproductive health care to women, men, and young people across Los Angeles County. At PPLA, you will discover a culture of like-minded individuals who are eager to make positive contributions to their community and to the Planned Parenthood mission.