Senior Program Manager

At PayPal (NASDAQ: PYPL), we believe that every person has the right to participate fully in the global economy. Our mission is to revolutionize commerce globally to make moving money, selling and shopping, personalized and secure. 

Job Description Summary:

What you need to know about the role:
As we continue to grow in today’s fast-paced environment, Developer Experiences organization is currently looking a Sr. Program Manager with 10+ years of IT experience, preferably with 4+ years of exposure in Agile project management, product launch management, change management. This dynamic role will support a wide range of technology efforts that will transform how PayPal operates and executes in the future.

Job Description:

Meet our team:

PayPal is building the best-in-class developer ecosystem to improve the developer’s integration journey.
 

We are simplifying Integration experiences through self-service enablement and implementation of no code and pre-built integrations.

We are enhancing our core tools and experiences and investing in the next generation of developer solutions.

We are boosting engagement with our developer community to drive continued growth in the space.

An exciting roadmap lies ahead of us. If this seems to pique your interest, then we would love to hear from you. Bring your talent to our attention and let's take things further!

Your way to impact:

• Organize and lead planning activities resulting in the creation of a release/program roadmap. Ensure all teams align with enterprise planning expectations.
• Play a pivotal role in driving and managing large, complex programs over a finite period of time in order to achieve specific business goals. Ensure the timely delivery of business value and the efficient use of organizational resources. 
• Partner with Business and Technology leadership to establish a solid understanding of the vision, purpose and expected business benefits of a program. Ensure measurable KPIs are defined and aligned to company goals and objectives. 
• Manage the program-level decomposition of work across multiple delivery teams. Work across organizational boundaries to define program interdependencies and release plans. 
• Manage the technical interface and communication with a diverse set of partner teams across PayPal
• Partner closely with Product Owners, Architects, Product Development, Platform, Product Marketing, Sales, Risk, Compliance, Legal, Customer Success, Analytics, Data Science, Product Policy, Infosec, Infrastructure, Media and Comms, Go to Market Teams to execute and deliver programs aligning to product vision and program goals, objectives and timelines.
• Ensure appropriate cross functional product family resources are engaged and help define creative solutions to address resourcing challenges. 
• Drive resolution of program-level issues leveraging scrum-of-scrums as needed. Facilitate executive-level escalations and program-level change management. 
• Monitor health of program delivery. Track program-level status, risks, issues and dependencies. Proactively address delivery team impediments. Resolve program-level roadblocks to enable successful program execution. 
• Manage program-level communications ensuring stakeholders are informed of roadmap changes, release plans and delivery status. Lead program-level reviews with delivery teams, stakeholders and executive management as required. 
• Drive the integration and adoption of agile delivery practices across delivery teams. Facilitate program retrospectives to identify improvement opportunities. Evangelize and integrate desired changes in order to enable continuous improvement. 
• Lead by example. Actively coach Product Owners, Scrum Masters, and Delivery teams in order to promote successful adoption of agile practices. Cover key management roles as needed to ensure the success of program delivery efforts. 

What do you need to bring:

• You have worked in a program manager role for a minimum of 10 years. 
• You have experience organizing multiple teams delivering on software/product development initiatives. Agile lifecycle management experience preferred. 
• You have a track record of managing complex development programs to deliver technical solutions and achieve business results, positively impacting the customer experience. 
• You know how to develop effective, matrixed, cross-organization relationships, collaboration and communication across business and technology stakeholders.