Manager, Client Experience Digital

Weber Shandwick is seeking an enthusiastic, driven digital strategist to join our high-energy, high-performance team.

The ideal candidate should have a passion for digital innovation and telling brand stories across digital platforms. To be successful in this role, this individual has a solid digital marketing or background that includes ideating digital content, analyzing results and developing digital-specific project plans. The candidate will have the ability to successfully collaborate and thrive in a fast-paced environment, with responsibility across all aspects of the work we do – from helping to build digital strategies to constructing efficient editorial calendars and concepting social posts.

If that is you, let’s talk!

What we're looking for:

• Experience in integrated digital marketing strategy and execution
• Ability to build fully-integrated strategies for major campaigns, product launches and digital assets for the world's biggest brands
• Understanding of performance marketing tactics focused on results
• Background in demand gen, lead gen and social media marketing
• Experience in conducting research of various types such as; market landscape, persona, competitor and content research
• Experience in development of project plans, calendars, and workflow processes
• Ability to brainstorm and pitch compelling ideas for performance campaigns and projects
• Deep experience within cross-channel digital marketing strategies, working closely with different teams including creative, media, planning and PR
• Strong understanding of digital analytics, measurement and performance-driven insights
• Experience within B2B marketing (specifically in tech, healthcare, manufacturing, energy, finance or higher education, etc.)
• Keen interest in staying current with industry trends and updates that directly and indirectly affect our clients and our digital practice

The Essentials:

• Thinking: Seeing the forest through the trees for our clients and not getting caught in the minutia. Intellectual curiosity and creativity is a must.
• Communication: Speak, write and edit succinctly and compellingly.
• Storytelling: Understand the elements that make a story exciting, what brands are doing in the press and on social platforms, and what they should do next.
• Management: Meet deadlines, put out fires and multi-task. Work fast and work well.
• Interpersonal: Collaborate well and play nice, whether it’s in a team, with other teams or independently.
• Passion: Determined to deliver high-quality work, to build close client relationships, to execute effectively, and to be motivated by the work.
• Technical: Skills in Microsoft Office Suite (Word, Excel, Powerpoint), Analytics tools (Google Analytics, OpenGraph and Insights), research & execution tools (Hootsuite, Brandwatch). Media databases and social tracking tools are a bonus.
• Detail-Oriented: Whether it’s a strategy presentation or monthly reporting insights, attention to detail and a commitment to delivering clear and precise work is essential.
• Spark: Understand what sets you apart.
• Growth: Recognizing where you can grow and be open to learning opportunities.

Additional Responsibilities:

• Be the lead strategist for digital clients
• Be a demonstrated self-starter and work well within a highly collaborative, multi-disciplinary team to deliver client success
• Provide client counsel while serving as a strategic driver for client meetings and presentations
• Expand the digital deliverables and offerings for our team
• Assist in the development and implementation of paid, owned and earned programs
• Efficiently manage client and team resources and deliverables around major campaigns and projects
• Write content briefs and develop project timelines
• Manage multiple projects at various stages simultaneously, while managing budgets and staffing around programs and campaigns
• Have excellent organization and time management skills
• Have very strong written and verbal communications skills
• Be able and eager to quickly learn new systems, tools, approaches and platforms
• Effectively manage client and team expectations around timelines, work, and deliverables

Basic Qualifications:

• 6-8 years of experience within the digital communications and marketing industry with a strong understanding of integrated strategies  
• 2+ years management experience leading small groups and projects
• Bachelor’s