Staff Compliance Auditor (Consumer Protection)

About the team

At Zillow, we are revolutionizing the online real estate industry and empowering millions of people in the process. Our mission is to give people the power to unlock life’s next chapter through a seamless, on-demand real estate transaction experience.
The Zillow Group Internal Audit Team is a team of skilled audit and compliance professionals that use a collaborative approach to establish a meaningful, trusting and independent relationship with management to reduce risk and drive accountability.

About the role

We are seeking a highly motivated and detail-oriented Internal Auditor to join our Compliance Audit team! The successful candidate will be responsible for testing the adequacy of, and adherence to, Zillow’s compliance management system.

Typical tasks include: 

• Performing periodic testing, reviews, and audits of management’s adherence to the compliance management system and quality control practices, as well as compliance with consumer protection laws and regulations

• Identifying areas of non-compliance with internal policies and/or industry best practices and recommending corrective actions to management

• Preparing detailed audit workpapers that document testing performed, findings, and recommendations for improvement

• Evaluating the adequacy and effectiveness of management remediation plans

• Cultivating a working knowledge of operational policies, procedures, and systems used in lead generation, mortgage origination, title and escrow, and real estate brokerage

• Maintaining a level of expertise through ongoing and continual review of regulatory updates and industry publications

This role has been categorized as a Remote position. “Remote” employees do not have a permanent corporate office workplace and, instead, work from a physical location of their choice, which must be identified to the Company. U.S. employees may live in any of the 50 United States, with limited exceptions.

In California, Colorado, Connecticut, Hawaii, Illinois, Maryland, Minnesota, Nevada, New York, Washington state, and Washington DC the standard base pay range for this role is $74,700.00 - $119,300.00 Annually. This base pay range is specific to California, Colorado, Connecticut, Hawaii, Illinois, Maryland, Minnesota, Nevada, New York, Washington state, and Washington DC and may not be applicable to other locations.

In addition to a competitive base salary this position is also eligible for equity awards based on factors such as experience, performance and location. Actual amounts will vary depending on experience, performance and location.

Who you are

• Bachelor’s degree in Accounting, Finance, Business Administration or related field of study

• 2-3 years’ experience in internal auditing or regulatory compliance, preferably in a highly regulated environment

• Excellent written and verbal communication skills, with the ability to document work thoroughly and implement feedback effectively

• Strong analytical and problem-solving skills, with the ability to identify potential risks related to compliance controls

• Ability to work independently and thrive in a fast-paced, high-growth, and team-oriented environment

Get to know us

Zillow is reimagining real estate to make home a reality for more and more people.

As the most-visited real estate website in the United States, Zillow® and its affiliates help movers find and win their home through digital solutions, first class partners, and easier buying, selling, financing and renting experiences. Millions of people visit Zillow Group sites every month to start their home search, and now they can rely on Zillow to help make it easier to move. The work we do helps people get home and no matter what job you're in, you will play a critical role in making home a reality for more and more people.

Our efforts to streamline the real estate transaction are supported by a deep-rooted culture of innovation, our passion to redefine the employee experience, a fundamental commitment to Equity and Belonging, and world-class benefits. These benefits include comprehensive medical, dental, vision, life, and disability coverages as well as parental leave, family benefits, retirement contributions, and paid time off. We’re also setting the standard for work experiences of the