Noah's Ark - Sales & Marketing Assistant - Seasonal

Palace Entertainment is a leading leisure park operator in the United States and Australia overseeing more than 25 entertainment venues, hotels and educational venues across 11 different states.

Palace Entertainment owns and operates some of the country’s largest and most prestigious venues including: National Historic Landmark, Kennywood Park, America’s Oldest Amusement Park, Lake Compounce, the world’s first ever Cartoon Network Hotel, Best Family Theme Park Dutch Wonderland and a variety of other family-friendly parks and campgrounds throughout the United States.

Palace Entertainment is a subsidiary of Parques Reunidos, one of the leading global operators, with more than 60 different assets (theme parks, zoos and marine parks, water parks and other attractions), spread out over various countries across Europe, North America, the Middle East and Australia.

The Sales & Marketing Assistants’s primary function is to work cooperatively with the Director of Marketing to develop and execute the park’s sales and marketing strategies and tactics. This position will develop a broad understanding of marketing and communication practices that maximize attendance, revenue, and guest experience.

This position is also responsible for assisting Sales & Marketing leadership with a variety of marketing duties as they relate to Noah’s Ark.

We are currently looking for a:

 

Noah's Ark - Sales & Marketing Assistant - Seasonal

Roles & Responsibilities:

 

The Sales & Marketing Assistants’s primary function is to work cooperatively with the Director of Marketing to develop and execute the park’s sales and marketing strategies and tactics. This position will develop a broad understanding of marketing and communication practices that maximize attendance, revenue, and guest experience.

This position is also responsible for assisting Sales & Marketing leadership with a variety of marketing duties as they relate to Noah’s Ark.

Roles & Responsibilities:

• Lead and complete special projects and initiatives related to marketing, sales, and content creation
• Participate in the development of marketing and communication initiatives and campaigns
• Be the primary contact for addressing phone calls and emails from guests regarding general park questions and concerns
• Check-In and assist groups at ticket booths and ensure accuracy of admission and ticket pricing
• Routinely greet guests at the front gate and provide guidance and assistance to enhance their experience
• Perform various sales duties including prospecting new leads and developing group sales campaigns using e-mail, direct mail and cold calling
• Assist with the planning and execution of large-scale events in the park including set up, event management and post-event duties
• Deliver tickets, check in groups, serve as primary point of contact for groups and respond to guest service inquiries in person, on the phone and online
• Manage client database including information pertaining to sales leads, inquiries, lost business and sales revenue
• Compose and distribute various forms of written communication such as press releases, social media posts, reports, creative briefs, and website content
• Design effective and creative media, including in-park signage and website, email, social, print assets, and other content
• Provide excellent guest service for guests visiting the park or inquires online
• Serve as a brand ambassador for partners, media, and guests
• Maintain composure and a high degree of professionalism when handling and/or responding to negative feedback
• Participate in the development of marketing strategies and communication initiatives
• Assist with market research and data analysis
• Communicate with consignment and hotel partners and assist with delivery of tickets
• Assist with invoicing and payment collection for groups, consignment partners, and other partners
• All other duties assigned by leadership

Education and Experience:

• Currently majoring in (or graduated with) with a Bachelor’s degree in Marketing, Public Relations, Communications, Journalism, or related discipline if wanting internship credit
• 1+ year of related experience highly desired but not required
• Previous amusement park, theme park, or waterpark experience a plus

Language: Ability to read, write, and speak fluent English; Spanish or other bilingual language skills are a plus.

Requirements: 

• Must be at least 18 years of age to comply with Wisconsin Child Labor Laws
• Ability to work flexible schedule, including evenings, weekends, and holidays, ope