Digital Product Strategy Senior Advisor

About Evernorth Digital

Evernorth is built on the recognition that health makes progress possible. Our health services are designed to redefine health care as we know it, and the Evernorth team is unified in the belief that we are responsible for the future of healthcare. This means that our products must inspire change in people that leads to positive pathways: pathways that lead to health, to healing, to preventative wellness and ultimate vitality.

The Evernorth Digital team is like few in comparable technology companies today: we are a collective of carefully curated, specialized disciplines that, when whole, imagines, plans, defines, tests, instruments, measures, builds, deploys, monitors, and optimizes end-to-end experiences that represent the health services suite of product offerings. We are united by our mission to improve life and health outcomes towards aspirational vitality, but we practice our crafts in a discipline orientation that allows us to perfect, excel, and stay current; we then bring our gifts together in an impressive expression of teamwork.

Role Overview

We're seeking a passionate Product Manager to join our Digital Provider organization. You will apply human-centered design, business acumen, and technology understanding to solve health care problems for our customers with an eye towards understanding unmet needs and opportunities worth solving. In this role, you'll work within a cross-functional team to transform ambiguous problem spaces into clearly defined opportunities and solutions that positively impact both our members and business outcomes. You will balance the needs of the business, our users, and technology to deliver exceptional digital experiences for our users while driving value for our business. You will leverage principles for derisking product investment early and validating scaled investment. Your ability to navigate enterprise complexity while maintaining a laser focus on user needs will be crucial to success in this role.

As a Digital Product Strategy Senior Advisor, you will be responsible for the strategy, development and delivery of a cohesive and seamless user experience for our Specialty Pharmacy Prescribers. You will work closely and collaboratively with cross-functional partners and a broad set of technology teams to conceive new innovations and enhance our exiting digital products that help ensure timely access to prescribed therapies and support for our users’ patients. You will partner closely with your design, research, and engineering counterparts to discover and deliver digital products and enabling technology with scalability and re-usability top of mind. You’ll also effectively collaborate with engineering teams to make informed technical decisions and drive successful digital product strategy and development. You will deeply understand the needs and motivations of your end users and be accountable for leveraging quantitative and qualitative data to identify and act on product improvements that will drive increased value for the end user and the business. Lastly, you’ll understand the economics of your product and will partner effectively various business partners to address some of our most important opportunities to differentiate the company and lead the market in innovative health care solutions for those we serve.

How you’ll make a difference:

· Set the pace for our future: Manage the development and maintenance of Specialty Prescriber features of the Evernorth digital experience including developing strategic roadmaps, defining new products and initiatives and communicating product strategy to key stakeholders.

· Get in the trenches with the team: Gather requirements, define features, write user stories, manage backlogs while partnering with Design & Engineering teams to ensure rapid delivery and iterative product development embracing dual-track agile methodologies.

· Collaborate with all areas of our business: Engage business stakeholders as well as various internal and external groups to understand our end users, clients, and the market, communicate new products, new features and changes and incorporate feedback.

· Build a superior product: Ensure ongoing product growth and expansion by focusing on human centered design while deploying continuous discovery, research, and experimentation in addition to measuring results to identify areas of success and needs for improvement.

· Help tell our story: Work closely with customer-facing teams to define execution and engagement strategies, as well as helping them to understand product positioning and key benefits.

· Be our barometer of success: Work closely with data management and analytics teams to ensure data integrity and implementation of user analytics tracking while using data, insights and metrics to drive outcomes and define future strategies and roadmaps.

· Lead with curiosity: Y