Sr. Manager, Security Operations Engineering (USA, West Coast)

The GitLab DevSecOps platform empowers 100,000+ organizations to deliver software faster and more efficiently. We are one of the world’s largest all-remote companies with 2,000+ team members and values that foster a culture where people embrace the belief that everyone can contribute. Learn more about Life at GitLab.

As a Senior Manager, you will lead engineering teams to deliver cross-organizational collaborative results, leveraging your expertise in automation, log engineering, threat intelligence, trust and safety, red-teaming, purple teaming, detection development and incident response to amplify high quality security program outcomes and enhance security protocols company-wide. You are an expert in incident response and are comfortable using critical thinking skills to resolve time-sensitive, complex incidents. You make good business decisions under pressure. You work across multiple organizations to unblock teams and resolve escalations where the problem and solutions, as well as risk strategy, may not be well defined. You'll champion a security-conscious culture, leading with metrics for data-driven decision making, developing security engineers to become high performers, tackling pressing security challenges with innovative solutions, ensuring the organization stays ahead of potential threats. You are comfortable being on-call, working nights and weekends when necessary, and volunteer when the team needs help. 

Find out more about the Security Operations team and responsibilities here:

• Incident Response
• Trust and Safety
• SIEM Operations
• Red Team

What you’ll do  

• Provide leadership to multiple security operations team shifts that will sometimes require you to be available on nights or weekends.
• Serve as trusted advisor as part of the security division’s leadership team, actively shaping the program direction
• Build and mature Security Operations programs for new and existing service offerings
• Collaborate across teams as a trusted advisor in automation, log engineering, detection development and incident response, driving the success of larger projects
• Actively develop high performing team members to consistently deliver advanced program results, solving systemic problems and delivering on complex projects
• Lead efforts in developing security metrics to think critically, drive decisions and resolve intricate issues
• Evangelize and foster a culture of security awareness across the company, and within the industry through thought leadership
• Drive the team to deliver quality and on time and on budget quarterly Objectives and Key Results (OKRs), as well as critical security projects
• Proactively address high-impact and difficult security challenges, contributing to innovative solutions
• Identify trends and prevent recurring security issues through the contribution of proactive mitigations and adopted product changes
• Implement solutions that address complex and challenging security issues with cross-functional dependencies
• Productively handle ambiguity and make response related decisions, sometimes with incomplete information, driving consistently positive outcomes
• Responsible for overflow Director responsibilities
• See your teams as the product, fulfilling the expectations of security leadership at GitLab

What you’ll bring 

• An exceptional ability to understand communicate complex technical issues and communicate effectively across multiple levels of the organization
• Excellent written and verbal communication skills
• Expert-level leadership in incident detection engineering, response and automation, with a computer science background 
• A metrics-driven analytical mindset to champion cross-functional challenges and projects, with experience using tools such as Tableau
• Experience leading the efficient management of SIEM tools, such as Splunk or Devo
• Current working knowledge