Regional Operations Manager

Job Summary:

Responsible for carrying out the objectives, development, evaluation of contract proposals, purchasing, contract implementation, and quality control. Assists in development and evaluation of long-term contracts and acquisition and implementation of service contracts. Responsible for the selection, training, supervision, and evaluation of contract site management staff. Position requires strong interpersonal skills and compassion and respect for persons with disabilities.

 

Essential Functions:

 

· Leadership & Time Management

o Interviews, hires, evaluates, and supervises all Project Managers. Assists with hiring process of other site management personnel.

o Act as custodial Project Manager in that person’s absence.

o Use technology for the completion of specified job duties.

o Attend and participate in in-service training, staff meetings, and other activities to facilitate professional development.

o Work cooperatively with others including all staff, supervisors, administrators, co-workers, Chimes District of Columbia employees, community professionals, customers, vendors and the public.

o Be available within one hour during normal working hours and within two hours after hours to respond to contracting officer.

o Serve as liaison with building occupants and building services

o Assist in the planning and implementation of staff development programs.

 

· Facility Cleaning and Maintenance Standards

o Complies with all Agency policies and procedures and follows contract specifications.

o Responsible for the maintenance of inventory documentation.

o Responsible for the maintenance of equipment maintenance schedule.

o Stay current in knowledge of all aspects of mechanical and custodial methods, new technologies, new materials and equipment

 

· Safety & Compliance

o Ensures safety training and implementation of safety procedures and policies are being followed at each assigned site.

o Responsible for the preparation of Quality Control Plan and ensuring implementation.

o Comply with customer’s rules for the sites, security guidelines and all Chimes District of Columbia policies and procedures.

 

· Operational & Contract Management

o Assists the Project Manager with creating and reviewing job tasks schedules per contract specifications.

o Evaluate proposed service contracts and make recommendations.

o Prepare all required documentation for contract development.

o Prepare pricing for new contract proposals and contract renewals.

o Prepare lists for all required supplies and equipment for contract proposals.

o Ensure all contractual requirements and meetings are met and attended.

o Present ideas and recommendations to Director of Operations based on contract needs.

o Analyze, review, and suggest solutions to operational challenges.

o Assume other duties, responsibilities, and special projects as needed

 

· Communication Skills

o Establishes and maintains positive relationships with government facility staff.

o Responsible for communicating quality issues to Chimes District of Columbia staff and customers and ensuring resolution of said quality issues.

o Work cooperatively with the Human Resource Office Staff to sustain employment for individuals with disabilities

o Receive and act on reports and requests from contracting office personnel.

 

*Duties, responsibilities, and tasks may change at any time with or without notice

 

Physical Abilities Needed to Meet Work Demands:

 

· Ability to stand or walk for long periods of time

· Ability to go up and down stairs

· Ability to reach above the head, bend, kneel, stoop, and crawl

· Ability to lift, carry, and push up to 50 lbs. as needed

· Ability to work in dusty spaces or adverse weather conditions

· Ability to see details on the floor, above the head, or on surfaces

· Ability to work in a loud environment

 

Job Competencies Needed for Success on the Job:

 

· Leadership & Time Management

o Ability to supervise and develop others

o Ability to make decisions and solve problems

o Ability to be flexible and dedicated to quality and customer service

 

· Facility Cleaning and Maintenance Standards

o Ability to maintain confidentiality

o Ability to demonstrate integrity and ethical standards in job performance

o Ability to comply with all building, security, and company policies and procedures

 

· Safety & Compliance

o Ability to work in a constant state of alertness and with safety always in mind

o Ability to react immediately to emergency situations

o Ability