The Penrose Room General Manager

Job Title: The Penrose Room General Manager
Job Pay Range: $70,000-80,000/annual salary

Job Summary:
The Broadmoor is committed to creating a culture of family and community while simultaneously providing a genuine, unforgettable experience for our guests and team. This role will play a key part in continuing to uphold our reputation and providing exceptional service to our guests.
Find your home in one of our world-class restaurants, where you can further develop your talents and collaborate with the industry’s finest Chefs, Sommeliers and Service Professionals.
Our employees represent The Broadmoor brand and are Ambassadors of our Forbes Five-Star and AAA Five Diamond Standards. Learn more about The Broadmoor here.
What you will be doing:
• By exemplifying the highest standards, you will have the satisfaction of leading your team to create unique and memorable experiences.
• Direct and establish daily operational procedures of the restaurant outlet.
• Manage restaurant staff through daily line-ups, on-going training, maintaining team morale and effective communication regarding policies and progressive discipline when necessary.
• Schedule team members to ensure correct staffing for service and profitability.
• Maintain comprehensive knowledge of food products and preparation, trends, wine, and beverages while abiding and enforcing Colorado liquor laws.
• Responsible for interviewing, hiring and training of new hires.
• Responsible for restaurant finances including budgeting, inventory, and growth of revenue streams.
• Maintain accountability for ordering and maintaining proper inventory levels of all equipment and supplies utilizing the appropriate requisition systems
• Ensure proper cash handling and accounting procedures are upheld
• Develop and implement programs to grow all revenue streams
• Review and respond to all financial reports and tools
• Conduct pricing reviews as necessary and make pricing recommendations
• Assist in preparing budgets and forecasts
• Maintain knowledge of, abide by, and enforce Colorado liquor laws
• Ensure the highest quality of food, beverages and service are provided to our guests
• Oversee the required and necessary maintenance and sanitation programs
• Follow through on guest satisfaction and proper handling of guest comments
• Oversee reservations and volume of restaurant
• Coordinate with Conference and Sales departments in the planning and execution of private events
• Coordinate with the Restaurant Chef, and Stewarding team daily to assist in maintaining appropriate staffing and product levels
• Willingness to work in a fast-paced, team-oriented environment.
• Uphold and abide by all Broadmoor policies, procedures, and safety guidelines (including grooming standards).

This is not necessarily an exhaustive list of all responsibilities, skills, duties, requirements, or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the job or to require that additional or different tasks be performed when circumstances change.
What we are looking for:
• High school diploma or general education degree (GED); or one to three years related experience and/or training; or equivalent combination of education and experience. Supervisory experience, especially in a restaurant setting, preferred
• Experience with Microsoft Office suite (Word, Excel, Outlook).
• Occasional heavy lifting (up to 50 lbs) with a work environment that may be indoors and outdoors at times
• Ability to uphold and abide by all Broadmoor policies, procedures, and safety guidelines
• Enthusiastic, friendly, and energetic team member who works well with others
• Strong interpersonal communication skills
*Reasonable accommodations will be made for individuals with disabilities*
Don’t meet all the qualifications/required skills? If you are committed to joining a team that provides world-class service, we encourage you to still apply. At the Broadmoor, we are looking for exceptional team members that are willing to learn, grow and deliver 5-star service to our guests.
Why Choose the Broadmoor (Benefits)
Working at The Broadmoor is more than just a job. The Broadmoor invests in our employees by offering comprehensive benefits packages and opportunities to grow professionally. By joining our family, you will work with, and learn from, a diverse team of world-class professionals at the longest running Five-Star, Five-Diamond resort in the world.
• Benefits – Employees are offered expansive benefits including Health & Dental, 401k, local discounts. Please click here for a comprehensive list of benefits.
• Career Development – We invest in our employees!