Senior Customer Quality Engineer

Company Description

Gerresheimer is a leading global partner to the pharma and healthcare industry. Since its foundation in Germany in 1864, the publicly traded company now operates worldwide with 10,000 employees and generates revenue of €1,4 billion. Gerresheimer’s product portfolio includes pharmaceutical packaging and products for the safe and simple administration of medicines, i.e. insulin pens, inhalers, pre-fillable syringes, injection vials, with manufacturing facilities in Asia, Europe and North-and South America.

Gerresheimer Peachtree City L.P. was established in 1993 in Peachtree City, GA, as part of the Plastics & Devices Division manufacturing and assembling a variety of precision molded plastic parts for various applications in the medical industry. The subsidiary operates in an 87,500 sq. ft. production facility with 200 employees

Job Description

• Knowledge acquired within the framework of at least 3 years of technical (technical) university studies (e.g. mechanical engineering, industrial engineering, etc.) and developed by at least five years of experience in a comparable position.

  This function requires specialist knowledge in the areas of quality  and project management.

• Expert knowledge of manufacturing processes (e.g. products and processes)
• Expert knowledge of relevant QM guidelines
• In-depth knowledge of relevant IT applications (e.g. office programs, MES, QM system)
• Expert knowledge of customer relationship management in the technical environment
• Very good knowledge of statistical QM methods
• Always confident and representative appearance
• Excellent communication skills
• Strong ability to work in a team
• Excellent problem-solving skills and knowledge of conflict management
• Excellent knowledge of English (spoken and written)
• Excellent understanding of technical reports (Executive Summary)
• Excellent moderation and presentation skills
• Excellent analytical and conceptual skills
• Award-winning project and process management competence

Qualifications

• Quality support for a defined product range over the entire product life cycle (internal/external)
• Independent customer complaint processing
• Initiating and participating in the processing of internal deviations
• Independent processing of change requests
• Independent risk management
• Audit participation
• Targeted and trusting cooperation with internal and external interfaces (e.g. production areas, TS, CS, plant management, TCC/SEC and in particular the customer)
• Implementation of new projects on demand and according to specifications
• Independent compliance with standards, legal provisions (e.g. Working Hours Act, occupational safety regulations) and internal company regulations (SOPs, BVs, etc.)
• Responsible for the topicality of the product-related PMF (taking into account changes and effects on product transfer)

Additional Information

All your information will be kept confidential according to EEO guidelines.