Senior Analyst, Contracts Data and Technology CLM Administrator

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Equinix is the world’s digital infrastructure company®, operating over 250 data centers across the globe. Digital leaders harness Equinix's trusted platform to bring together and interconnect foundational infrastructure at software speed. Equinix enables organizations to access all the right places, partners and possibilities to scale with agility, speed the launch of digital services, deliver world-class experiences and multiply their value, while supporting their sustainability goals. 

 

A career at Equinix means you will collaborate on work that impacts the world and be surrounded by endless opportunities to learn new skills and grow in varied directions. We embrace diversity in thought and contribution and are committed to providing an equitable work environment that is foundational to our core values as a company and is vital to our success.  

Senior Analyst, Contracts Data and Technology CLM Administrator

Job Summary

As a part of the Global Legal Operations and Strategic Services (GLOSS) team, the Senior CLM Administrator will be responsible for working with various stakeholders across the Legal department on projects and administrative maintenance/support of Legal tools, data and systems. The Administrator will work in a support capacity on projects from design through delivery and subsequent user support for legal technology. The GLOSS team is leading technology projects that drive digital transformation across the Legal practice areas, from enhancing current systems and supporting system integrations to developing business requirements and standard processes for new system deployments. The successful candidate will need to juggle responsibilities to support various projects with a wide range of complexities and assist with the development, maintenance and improvement of Legal Operations data, processes and systems.

In addition to project and system support, the Senior CLM Administrator will own data and analytics-related work in the Equinix Contract Lifecycle Management (CLM) systems to ensure the data is accurate and trusted. The successful candidate will partner with legal subject matter experts, IT partners, and cross-functional counterparts to maintain data standards, gather appropriate alignment, and follow documented processes to ensure data fields and results are accurately updated. Additionally, the Administrator will partner with the Data & Analytics team to provide and capture insights to drive process discussions and system updates to deliver meaningful results for the internal customers.

Responsibilities

• Diagnoses and resolves system failures and malfunctions using standard practices and procedures

• Liaises with IT for resolution of standard systems failures and user setting issues

• Maintains, reviews, audits, and modifies data, records and templates

• Proposes improvements, policies, procedures and processes with respect to data and records

• Ensures compliance with data and records policies, procedures and processes

• Sets up appropriate user roles and security settings within existing and future systems

• Maintains, prepares and configures contracts-related content to be used within the contracts systems

• Project management of Legal technology projects, ensuring that projects are delivered on-time, within scope and within budget

• Independently conduct internal/external research to completion of basic and complex requests

• Understand business needs and objectives for the Legal department

• Define project scope and objectives, involving all relevant stakeholders and ensuring technical feasibility

• Lead the implementation, deployment and further development of Legal Technology systems

• Gather, document, and analyze business requirements and partner with IT, cross-functional stakeholders and external service providers to recommend practical, innovative solutions

• Create and maintain documentation related to developing and modifying business processes and related systems

• Support the development of project business cases, including ROI calculation and benefit realization plans

• Work closely with business partners to understand processes, gaps, goals