Airport Wheelchair Supervisor - TUS

General information

Job Title Airport Wheelchair Supervisor - TUS Date Tuesday, September 9, 2025 Entity Prospect International Airport Services State Arizona City Tucson Base Pay Rate: $ 21.00 Full/Part Time Full Time Exempt or Non-Exempt Position Non-Exempt Shift A.M. shift, P.M. shift

Requirements and Description

Summary

Wheelchair Supervisor are logistic geniuses that manage dispatching employees and applicable equipment to their arriving and departing flights, planes and/or assignments. Supervisor/Dispatcher Agents will deal with various airline systems and use effective communication with all wheelchairs agents and leadership team to ensure the aircraft departs with all passengers that are in need of wheelchair assistance as well as those visually impaired, deaf or need additional assistance when travelling.

Essential Functions / Key Responsibilities 

·        Ensures all employees have them correct information for their daily assignment.

·        Closely monitor hours used to run a lean and efficient operation.

·        Good decision-making skills to balance work hours with demands of the operation

·        Prioritizes tasks and manages the turnaround of an aircraft from arrival to departure.

·        Respond to any emergencies and non-emergencies to efficiently come to a solution.

·        Ensure timely and efficient movement of resources according to daily time schedules and logistics.

·        Good writing skills to provide leadership and executive team with reports.

·        Record and maintain logs and reports of dispatch information.

·        Oversee all customer service issues related to bound customers to include resolution of any customer concerns.

·        Direct passengers through customs and immigration

·        Handle all aspects of wheelchair support by operating a computerized system for boardings and arrivals.

·        Most importantly, assist customers with a smile and friendly face anticipating their travel needs.

·        Performs other related duties as assigned within the appropriate skill and experience capabilities expected for this position.

Basic Qualifications 
* Two plu