​System Administrator​

About This Role

Who We Are: 

• CAE Vision: Our vision is to be the worldwide partner of choice in defense and security, civil aviation, and healthcare by revolutionizing our customers’ training and critical operations with digitally immersive solutions to elevate safety, efficiency and readiness. 

• CAE Defense & Security Mission: CAE's Defense and Security business unit focuses on helping prepare military customers to develop and maintain the highest levels of mission readiness. 

• CAE Values: Empowerment, Innovation, Excellence, Integrity and OneCAE make us who we are and we strive to make a difference in the world while helping each other succeed. 

What We Have to Offer: 

• Comprehensive and competitive benefits package and flexibility that promotes work-life balance 

• A work environment where all employees are valued, respected and safe 

• Freedom to succeed by enabling team members to deliver, take initiatives and make decisions 

• Recognition, professional development, advancement and having fun! 

Summary 

This position will be with the Warfighter Readiness Training contract. CAE USA has a requirement for a System Administrator to support company specific information technology needs. The candidate will be responsible for opening support tickets, ordering equipment, and trouble-shooting various user issues, including issues relating to email, internet, and hardware.  

Essential Duties and Responsibilities 

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 

• Support 20+ users with the company specific IT needs 

• Open support tickets with the IT Service Desk on behalf of users 

• Follow up on support tickets on behalf of users 

• Order equipment and provide cradle to grave support for users 

• Troubleshoot user issues, including but not limited to email, internet, hardware, and account issues 

• Needs to have a positive attitude and be able to multitask 

• Any other tasks assigned 

Qualifications and Education Requirements 

Education:  

• Bachelor's degree in Computer Science, Computer Engineering or similar technical discipline, or equivalent combination of education and directly relevant experience. 

• Active Comptia Security+ CERTIFICATION.  

Skills and Experience:  

• US Citizenship required 

• Maintaining and administering computer networks and related computing environments including systems software, applications software, hardware, and configurations. 

• Experience with Microsoft Office products, including Access 

• Experience problem solving and troubleshooting IT issues 

• Good oral and written communication skills 

• Ability to quickly learn new or unfamiliar technology and products using documentation and internet resources.