Intern, Hospitality and Retail

<p><strong>***Accepting Applications Until Filled***</strong></p> <p>&nbsp;</p> <p>Summary: The Hospitality and Retail Intern will gain hands-on experience in guest services, retail &amp; hospitality operations and event support while contributing to the organization's mission.&nbsp;</p> <p>&nbsp;</p> <p>Highlights:</p> <ul> <li>Paid internship - $16.00 per hour with access to benefits</li> <li>Free onsite housing - personal room with shared living spaces - at our flagship location nestled in the Finger Lakes Region</li> <li>Hands-on experience engaging with guests and mission-aligned supporters!&nbsp;</li> </ul> <p>&nbsp;</p> <p>Responsibilities:</p> <p>&nbsp;</p> <p>Retail</p> <ul> <li>Welcome and engage visitors, offering information and wayfinding assistance.</li> <li>Assist with the opening and closing of the sanctuary shop</li> <li>Assist with inventory management including restocking, receiving product, ticketing, and visual merchandising</li> <li>Assist with sales transactions, provide excellent customer service including product recommendations.</li> <li>Assist with identifying and sourcing local artisanal offerings.</li> <li>Maintain cleanliness and organization in the shop and visitor areas.</li> <li>Provide feedback and input on top selling and slow selling merchandise as well as other customer insights.</li> <li>Assist with running weekly sales and inventory reports</li> </ul> <p>&nbsp;</p> <p>Bed &amp; Breakfast</p> <ul> <li>Assist with guest check-in&nbsp; and check-out and provide warm and welcoming hospitality</li> <li>Support housekeeping tasks, including room setup and replenishing amenities.</li> <li>Address guest inquiries and provide information about Farm Sanctuary mission and local attractions</li> <li>Support onsite manager with weekly guest check-in report to coordinate with housekeeping and cafe manager.</li> <li>Assist Sanctuary Guides with public and private tours.</li> <li>Assist with checking in tour visitors and event attendees</li> </ul> <p>&nbsp;</p> <p>Events</p> <ul> <li>Assist with the coordination of onsite experiences and event planning and execution</li> <li>Assist with maintaining inventory of hospitality event supplies</li> <li>Provide hands-on support for cafe operations during events, assisting with food prep, service and guest experience.</li> <li>Help with the solicitations of in-kind donations of food, beverages, etc. by preparing in-kind outreach letters and following up on requests via email and phone ca